Support Center
Find the support you need for products and services available from i3dTHEMES.
Choose the product you need help with, and we will walk you through the steps of making typical changes to the stock product.
Product Instructions & Tutorials
Tutorials | Last Updated |
New Wave Intro -- Top Icon Buttons | 2006-02-17 |
New Wave Intro - MP3 Player | 2006-02-17 |
My form page does not work | 2006-02-17 |
New Wave -- Updating the Logo | 2006-02-17 |
New Wave Intro -- TV Screen Buttons | 2006-02-17 |
New Wave Template - Top Oval Buttons | 2006-02-17 |
New Wave Template -- Updating the MP3 Player | 2006-02-17 |
New Wave Template -- Updating Navigation and Custom Links Bars | 2006-02-17 |
Learn how to update the icon buttons at the top of your New Wave Flash Intro
Learn how to update the song playing in the New Wave intro.
About Form Pages
We\'ve provided some additional tools for your website, the contact_us.htm page, and it\'s partner the contact_confirmation.htm page. We\'ve included these pages to help you gather information from your visitors, and save or send that information to a text file for later review, or an email address for immediate notification.
When a visitor submits information on the contact page, they have the opportunity to review that information via the confirmation page! Nice and professional.
Although form pages are really the best way to collect information from your visitors, there can be a bit of a learning curve to setting them up. So we\'ve built the form pages to work with FRONTPAGE and FRONTPAGE server extensions. So all you really need to do, is enter an email address into the form properties, and maybe edit the \'form fields\' to gather specific information from your visitors.
There are limitations to the included form pages.
- They will only work if published to a server that has FrontPage extensions installed
- You MUST publish the website using the FrontPage Publish Site option located in the File menu of FrontPage.
- Form pages can only be \'tested\' on a live website.
- We have tested the form pages to ensure they are set up and functioning.
- Any issues you may encounter, will most likely be an issue with the server or the FrontPage extensions on your server.
- Please read on to see how to set up your form page and how to publish to
your server.
- My form page doesn\'t work!
- First, make sure you\'ve entered your email address into the form
properties
- open your form page
- right click inside the form (click close to a text box field)
- select Form Properties
- enter your email address
- give the Form a Name (optional)
- click OK
- click: NO (if editing on a local PC)
- save the page
- PUBLISH YOUR WEBSITE or FORM PAGE via the FRONTPAGE:
- click on the File menu in FrontPage ( >> )
- click on Publish Site...
- for FrontPage 2003 users select the \'FrontPage or Sharepoint service\' option
- enter your complete URL in the \'Remote Web Site Location\' field (http://wwwi3dthemes.com)
- enter your username (provided by your hosting company - be aware of case sensitive characters)
- enter your password (provided by your hosting company)
- click the PUBLISH button (lower right corner for FrontPage
2003 users)
- FrontPage FORM pages WILL NOT work on a local website
- You MUST first PUBLISH the website using the FrontPage publish site option
- FORM page WILL NOT work if published via FTP
The FrontPage form pages (contact_us.htm and contact_confirmation.htm) are included FREE of charge, as they connect to your web server through the FrontPage Extensions. FrontPage extensions are included with MOST hosting accounts FREE of charge. You may need to contact your hosting company to activate the Frontpage Extensions on your hosting account.
The INCLUDED form page on the contact_us.htm page, and the contact_confirmation.htm page are for FrontPage websites publishing to a server with FrontPage extensions ONLY
If you are using a program other than FrontPage OR you are publishing your website via FTP, you will need to contact your web host to determine how to set up the form handler for your hosting account, or purchase an optional Form Handler Module from Luckymarble.
- First, make sure you\'ve entered your email address into the form
properties
Learn how to update the logo for the New Wave intro and template.
Learn how to update the TV screen buttons in the New Wave flash intro.
Learn how to update the top oval buttons in your New Wave template.
Learn how to update the MP3 player at the bottom of your New Wave template.
Learn how to update the navigation for your New Wave website.
Recommended Viewing
If you're new to our support, and need to know where to start...
In the coming weeks, we'll be adding a section called "Basic Web Skills" which will provide the foundation web skills every person who works on a web site needs.
How we recommend you proceed:
Step #1: Check the online helpIt just may be that we actually answered your question in the support material we've posted for your product.
- Either view the support material posted here,
or - Log in to your account and click on the "Help/Support" button next to your purchase
Search our online blog -- we may have your question answered here already.
- Go to i3dthemes.com/blog
- Use the search mechanism to search for your question
We can't stress how important this skill is. If you don't find your answer in our online blog, maybe someone else on the web has already asked the same thing.
- Go to google.com
- Log in to your account
- Click on the "Help/Support" button next to your purchase
- Click on the link that says "initiate a support ticket", to contact the support team
FAQs
Answers to commonly asked questions about Web Templates
Top 10 FAQs
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