Support Center
Find the support you need for products and services available from i3dTHEMES.
Choose the product you need help with, and we will walk you through the steps of making typical changes to the stock product.
Product Instructions & Tutorials
FAQs | Last Updated |
Why does my index/landing/welcome page flash button bar, taglines, quicklinks, or text configuration items, not display properly after transferring it up to my website ? | 2009-09-17 |
- If you're using FrontPage, try using the "Publish via FrontPage Extensions or Sharepoint Services" method instead.
- If you're using FrontPage but cannot use the "FrontPage Extensions or SharePoint Services" option, go to www.download.com and search for the free trial version of "FTP Voyager". This FTP program automatically transferrs files correctly.
- If you're using Dreamweaver, go to www.download.com and get the free trial version of "FTP Voyager".
- If you're already using an FTP program, look for a way to configure it so that it transfers up the specified files (see below) as binary.
- If you're already using an FTP program but cannot configure it so that it transfers specific files as binary, then go to www.download.com and grab the free trial version of "FTP Voyager".
Recommended Viewing
If you're new to our support, and need to know where to start...
In the coming weeks, we'll be adding a section called "Basic Web Skills" which will provide the foundation web skills every person who works on a web site needs.
How we recommend you proceed:
Step #1: Check the online helpIt just may be that we actually answered your question in the support material we've posted for your product.
- Either view the support material posted here,
or - Log in to your account and click on the "Help/Support" button next to your purchase
Search our online blog -- we may have your question answered here already.
- Go to i3dthemes.com/blog
- Use the search mechanism to search for your question
We can't stress how important this skill is. If you don't find your answer in our online blog, maybe someone else on the web has already asked the same thing.
- Go to google.com
- Log in to your account
- Click on the "Help/Support" button next to your purchase
- Click on the link that says "initiate a support ticket", to contact the support team
FAQs
Answers to commonly asked questions about Web Templates
Top 10 FAQs
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