Lucky Marble Solutions Corp (LMSC) and all of its divisions adhere to the Canadian Anti-Spam Law. To read more about it, please go to http://fightspam.gc.ca/eic/site/030.nsf/eng/home

Outgoing Emails from LMSC

When purchasing from us, you will receive the following emails:

• A "Welcome" email containing your username and password, when you create an account to proceed through checkout (Permitted in Section 6.6d-i)
• A "Welcome" email containing your purchase information, login information, and where you can find help and support for your purchase (Permitted in Section 6.6f)
• A "Receipt" containing what you purchased, and the amount of the purchase (Permitted in Section 6.6b)

In the event that you contact us through our ticket center for sales or support, you will receive the following:

• A "Welcome" email containing your username and password, when you create an account to initiate a ticket for the first time (Permitted in Section 6.6d-i)
• A receipt of your message (Permitted in Section 6.6di)
• A notification of a message from us (Permitted in Section 6.6di)

In the event that you request a service or manual invoice from us, you will receive:

• An "Invoice" for an order (Permitted in Section 6.6a)

Should you sign up for a subscribed service, and your card could not be billed on the renewal date, you will receive:

• A "notification" of the failed transaction (Permitted in Section 6.6di)

Opt In Product Notification Newsletters

You have the option to sign up (OPT IN) for optional "Product Notification Emails". You can sign up for these from your account home page.

Should you wish to unsubscribe from the list, there are the following methods to do so:

• Click on the "unsubscribe link" within the newsletter that you received, or
• Log in to you account at my.i3dthemes.com and enter your email address into the "subscribe box" and click the submit button. This will give you an opportunity to remove yourself from any or all of our subscription lists, or
• Call us at 1-866-943-5733 or +1-250-744-4357 and request that you are removed from the list, or
• Open up a support ticket and submit your request for removal.

If calling or submitting a support ticket, please allow for 3 business day for the removal to take place.

Opt In Blog Post Mailers

You have the option to sign up (OPT IN) for optional "Blog Post" mailings. You can sign up for these from our blogs.

Should you wish to unsubscribe from the list, there are the following methods to do so:

• Click on the "unsubscribe link" within the mail message that you received, or
• Call us at 1-866-943-5733 or +1-250-744-4357 and request that you are removed from the list, or
• Open up a support ticket and submit your request for removal.

If calling or submitting a support ticket, please allow for 3 business day for the removal to take place.

Optional Form Handling Services

We offer a free form handling service via our submit.server-apps.com platform. This platform will route any information submitted via the forms in your Web Template, to the email that is on file for your account. You may change the emails addresses that the system sends messages to at any time via your account.

While we make every effort to filter the messages sent for spam releated content, we cannot guarantee that every message will be spam free. We provide the option for you to report spam abuse at the bottom of each message sent to you, so that we can improve our spam blocking technology.

You are not required to continue using this service should you not wish to receive our emails -- you will simply need to link your forms up to an alternate delivery service.

Outbound Spam from Web Hosting

As a telecommunications provider, providing web hosting and email, we make every attempt to detect and block outgoing spam from our servers.

In the event that outgoing spam is detected or reported, the account in question will be suspended until such time as a judgement can be passed that the offence was either:

1. a deliberate act perpetrated from the account holder, or
2. due to a breach in password security either by way of mail account or FTP account

If the offence in question was the result of a deliberate act, the hosting account will be terminated and any requested information regarding the offence will be turned over to the appropriate authorities.

If the offence in question was due to a breach in password security, the offending account will be reactivated only when all passwords are changed, and a review of proper use of mail and ftp login details are communicated with the account holder.

Should there be any reprocussions due to the outbound spam, either (but not limted to) monetary, or legal, it will be the responsibility of the hosting account to deal to such claims.