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Corporate Policies

Be informed, and know what our policies are on a range of topics by reading below.

Privacy/Security Policy

This site is operated by Lucky Marble Solutions Corp (hereafter referred as "the operator"), a registered corporation in British Columbia, Canada.

The operator recognizes that respecting user privacy over the Internet is of utmost importance.

This privacy statement is designed to provide information about the privacy and data collection practices for the following sites:

  • luckymarble.com
  • i3dthemes.com
  • webtemplatehosting.com
  • firewidget.com

Personal Information Privacy Act (BC)

As required by British Coumbia (CANDAA) law, a full PIPA Privacy Policy is available for review.

If you have questions or concerns regarding this statement, you should first contact Lucky Marble's site coordinator through our contact page, or by postal mail to:

Lucky Marble Solutions Corp
PO Box 56017
Victoria, B.C.
V9A 2P0
Canada

Identifying Information

In general, you can visit the site without telling us who you are or providing any information about yourself. In some areas of the site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, the operator requests identifying information when you:

  1. Register at our website.
  2. Place an order.
  3. Provide feedback to an online survey or tell us about an idea or suggestion.
  4. Participate in a rebate program, contest, or other promotional offer.
  5. Request a custom design (logo, banner, intro page, or graphics)
  6. Request information or files from technical support or customer service.
  7. Submit a question or a support request via an online chat/ticket service

In these instances, Lucky Marble will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

Do we use ‘cookies’?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each web browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off it will disable the ability to purchase from our online store.

Data Security

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Transport Layer Security (TLS) also commonly known as Secure Socket Layer (SSL) technology which is no longer used.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

What we will do with your information.

If you choose to give us personal information for any of the purposes above, this information is retained by the operator and will only be used by the operator to support your customer relationship with us.

We will not add you to a mailing list, or newsletter without your explicity registration for such service.

We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information.

We do not share, rent, or sell any personally identifying information provided through our site to any outside organization for use in its marketing or solicitations.

Non Identifiable Information

We may share aggregate information about our customers and our web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It is also important to note that we allow third-party behavioral tracking through third-party analytic tracking software. No personally identifiable information is tracked as your IP address is "anomymized".

Online Shopping

The online store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Credit card information stored within our system is encrypted. Should any information need to be displayed, the account number is masked and will only show the last four numbers.

Third Party Links

Our website does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave i3dthemes.com, i3d cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Children's Privacy Protection

We are sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. i3d does not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

We may from time to time revise this privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Contacting Us

If you have any questions about our privacy policy, the practices of our web site, you can write to:

Lucky Marble Solutions Corp
C/O Web Site Development
PO Box 56017
Victoria, B.C.
Canada
V9A 2P0


Or contact us via our online contact form.  

Credit Card Security

We know customers are concerned about credit card security. You have three choices when purchasing from us. You may either:

  • Use your PayPal account, in which case your personal credit card information is not provided to us.
  • Purchase via secured checkout, in which case your personal credit card information is used, but not stored, unless you sign up for a recurring (subscribed) order such as web hosting or web plugin.
  • Or contact our sales department to arrange another method of payment.

Our entire website uses a TLS (formerly known as SSL) technology from start to finish to protect you and your information.

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Purchasing FYI

Take advantage of these great deals!

Package Developer Package INSTANT Rebate Qualify for an instant 25% off single-site** licenses when you purchase 3 (or more) web templates at the same time*.

* This offer cannot be combined with purchases made in separate transactions, and is only valid if the order is made through the checkout routine. This offer cannot be combined with any other discount.

** Discount does not apply to multi-site or developer licenses, as these licenses are already discounted; however, if a developer or multi-site license is purchased in the same order, it qualifies as one of the three products purchased in order to get the 25% discount.

Cards Education/Government Institution Purchase Orders We are now accepting purchase orders from education/government institutions in the USA and Canada. To make arrangements, please contact operations at 1-866-943-5733 x 204