After purchasing Template, Customer Service was awesome. They responded to my questions or concerns in a very timely manner. They also attached a tutorial to direct me. I have and will continue to purchase templates from i3dTHEMES.
A popular template which I have used on a few sites for clients. They like the clean cut look, full screen slider and modern design.
Works great for me
Besides offering some of the most beautiful, feature packed, fully responsive templates available, their support is outstanding!
Great product. Great support.
We love EVERYTHING about this template. This is the 3rd or 4th that we have used at the clinic and we rely on you guys to keep us up to date on the latest trends, looks, technologies. You keep us on the top of our game and you keep us looking top-notch, clean and sharp.
Customer service has been phenomenal!
I love this template. i3dTHEMES are the best. I have another company and just doing another i3dTHEMES template. Awesome, thanks, Wolf
Nothing beats a well designed template. The support has been excellent.
Awesome - still learning. Took a bit to get the video, but how easy!! Took a bit to get the SUBMIT, but how easy!! Loving the design. I can play with this for months and not get bored.
I want to go back to doing websites after experiencing your template. NOT WordPress - just html.
A great template made easier to use by the support you get from the guys at i3dTHEMES. The prompt support you get and the tools that they use to deliver that support are invaluable. I do not look anywhere else than here for the products I need. Thanks guys.
Great Customer Service, They really go above and beyond.
Simply one of the best templates I have ever had the pleasure of using. What a truly great product with stellar support.
First of all, spectacular templates, clear purchase and instruction process and online videos. An ex-developer myself, I set up a site for a friend using your templates for the first time, starting with the simplest and cheapest package. It was new web tech that was easy to use - a revelation. As I became more familiar with the parts and how well designed your system was, I found myself wishing I had started with the more expensive package, to have even more easy tech to work with. Thanx for renewing my interest in doing websites!
I just wanted to let you know I have been working with technology vendors since the 80's and I've been very pleased with the results working with you and i3dTHEMES. It often seems today that common sense and customer service have gone by the wayside - it has been refreshing to see those attributes front and center with you and your team. Thanks so much for the web face lift!
Our newly revised website now functions nicely on smartphones and tablets. The template we purchased provided much more that was expected and was a great value. Support from the staff is phenomenal! I highlight recommend I3DThemes / LuckyMarble.com to others seeking a highly professional web presence!
These guys are great! The templates are very reasonably priced and feature packed. I do my own web work, so when I get a new template with new technology I usually need a lot of help to find my way through it. This template is much more feature rich than the others I bought previously, and thanks to Colin and the team I am getting through it, making it my own. This is my 4th or 5th template from i3d themes/luckymarble.
Excellent product, service, support.
These web templates just get better each year and the very best of staff to deal with if any problems arise.
Once again the folks at i3dthemes have come up trumps. another great product which has made our website look and feel very professional indeed. so deserves the 5 star rating. easy to work with and great instructions and support. good job guys keep up the good work.
I am extremely pleased and delighted with this product. This is the 3rd template I have purchased and I was very happy with each one. The reason I chose i3ddthemes for all of my templates is their customer training modules and their fantastic customer support. Any support ticket I have ever submitted was answered quickly and some with a personalized video made just for me. They go above and beyond to make sure that you, as a customer, are satisfied. Stellar, simply stellar customer support!! They are the best! I will always come back to purchase my templates. Love this company!
My client (Cederbuilt Construction) absolutely loves the way this template is laid out and he used both portfolio styles to show off his work! This is an outstanding template and really shows well on all the various devices, from tablets to smartphones! Great job guys!!!
This is a very good template to use. We have modified several parts of the template and the help provided by support has been beyond exemplary.
Way awesome :)
absolutely above and beyond support experienced. Also a *very* robust theme, best one i've seen and I'll be recommending Diavlo to my peers as well as looking here first for future templates/themes.
We haven't included the entire package yet as we're waiting for content. However, client likes it as is and Google + bot likes it as well - Google says it is definitely Mobile Friendly.
Another outstanding template - so easy to create a masterpiece website for a local lawyer friend! He loves his new website!
You did a great job in a timely manner. Thanks for all your help!
This web template has been excellent. The website functions perfectly, and we plan to purchase two more templates for our other websites. The tutorials are clear and concise, and the technical help platform is fantastic.
Don't waste time creating your own website ... just pick one of the i3D Theme templates, insert your own information, and publish.
As with previous templates I have purchased it's easy to use, I particularly like the clean lines in mobile view. The customer service from i3dthemes is second to none.
Simply the best in templates. I needed a change in dimensions for rotating graphics on my website. Support listened to my needs, edited the code and sent it to me quickly. Great company and great products. Thank you.
Easy to work with. Great support too, when I needed it!
As soon as I saw this template I knew it was the one to replace my older Gen 9 one! The new Feature Boxes are incredible... and dead sexy too! Customizing the template to suit my needs was a snap - as it always has been with their templates and the few questions I had with support were sorted out right away! The biggest selling point? Them including Google's ReCaptcha in the Contact form and their easy-to-follow instructions on getting it set up! Check my website out and see for yourself! It even looks great on my smartphone! FIVE thumbs up on this one!
Your group is a great bunch of folks
I purchased this template to design our company website. I was very pleased. The template was easy to use and the tutorials were very helpful. I also used the tech support service and received a solution that same day. I would purchase again and highly recommend using these templates.
I was looking for a newer site that had an integrated reCaptcha and the selling points were the Feature Boxes and the Isotope viewer. While I couldn't figure out a way to use the Isotope part in my site, the Feature Boxes are front and centre on my home page! This is one of the best templates I've used and they're getting easier and easier to use!!
The Avante template, This is the fifth template I have purchased from i3dthemes and I am delighted with it. The previous templates have been used for various projects of mine and have been very successful but this new one is fantastic. It has even more great features and it is very easy to get the hang of, its even easier to use than the older templates. The Avante site looks sleek and professional and once the site is up and running I easily fine tune it and actually have a lot of fun with it. The walkthroughs and instructions available at their website are great, they are simple to follow especially with the video tutorials. If you ever have to contact them at all the service is some of the best I have ever seen anywhere! You can clearly see the whole team is passionate about what they do. I would highly recommend i3dthemes to anyone wanting a great looking website that's quite easy to work with.
So far we've only developed about 5% of the template's power. That will be changing in the future as we grow into it.
In Expression Web, the edited results do not show up on the editing screen even though we're editing it live. We have to use the browser to see the effects which delays the productivity and basic editing. It's been a hunt and peck kind of search for where to make an code change. The template is not for the newcomer as it really requires the designer to know the code before making code changes. You can get into trouble quickly and backing out is nearly impossible. Thus, setting up the scenario of having to start over from scratch.
It was hard to work with - received superior support to overcome the challenges. In the end, however, the client swapped it out for a different theme which went by the wayside quickly. Rather demanding client who has difficulty seeing the possibilities of the theme will usually doom its existence. We put it back in inventory and may use it for other projects within the company.
This template looks absolutely fabulous! The client likes it a LOT and I've got quite a few comments from visitors to his new site. This took me about 3 days to complete - fortunately I was able to copy and paste a lot of the existing content but the layout was so easily customizable that the client thinks I'm a genius!
Great work on this template and kudos to Christina and Colin for sorting out a minor issue with customizing the index.htm page!
I'm going to include just what I put on the ticket closing.
As many times as I have asked for help online regarding HTML, CSS, Perl, etc., etc., etc., I have not found a nicer group of people to work with. Not saying that these other groups didn't help. They indeed did. And I appreciated it. BUT, for response time from all my inputs to you and accepting my faults, you guys can't be beat!!!
Thanks a whole bunch!!!
I have been working with this gang for over 4 years. Their support is second to none. The templates function perfectly and are really easy to customize. I highly recommend all products and services by Lucky Marble!
George - Phoenix, AZ
I can't recommend Lucky Marble and ID Themes highly enough. The product is great and covers every base of web design with more page layouts than you will ever need and with all of the "bells and whistles" intelligently designed - blog, shopping cart and more and all fully responsive like it says on the box. For me, the greatest benefits are the accompanying tutorials and the superb level of support we have received. Nothing has been too much trouble for the people at Lucky Marble. The tutorials and support alone are worth the cost of the product. We made a really smart move when we placed our order with i3dTHEMES. Thanks guys - we will be back.
I have been using Lucky Marble for years, always have had decent templates and amazing support. I have always returned because of the support, but their latest templates are truly the best. We have received numerous compliments on the site. Thanks, as always.
Elegant web site, beautiful options, limited navigation. It is very hard to find what one wants. I was looking for something for an online book store.
Super package, looks a little daunting at first glance, but because the pages are split into various sections, you can copy and paste these sections to create your own pages. BRILLIANT. The after sales service is second to none.
Excellent template of a website, good tutorials, learnt so much in creating my website, thank you. Very good design and the use of libraries is so much easier when you need to make changes to many pages at once. All up to date using CSS style sheets, well designed. will use you again when ever I need another site building. And thank you for some excellent support.
Fantastic template, easy to use and easy to customize. I3dthemes and Lucky Mable are great to work with!
Just a quick note to say that this template is the 7th one I've purchased from i3dthemes and it is by far the most amazing AND I've ventured off into the realm of 'Added Functionality' - yes, I bought the Shopping cart feature. Many thanks to Colin and Brandon for their patience and excellent instruction videos on getting the Shopping Cart up and running! I've already received a number of positive comments from visitors to the site!
Excellent product. Responsive staff. Well supported with good training videos. A word of advice, there are three Generations (9, 10 & 11). Make sure you know which generation you are getting and that it includes the pages and components you need. If it does, you'll be well pleased with the Themes.
Nothing but the best from i3dTHEMES. Been a customer for years. Great support as well.
Excellent template and always great customer service.
The template is great. Did a little tweaking to work for a history site. We had over 46,000 hits the first 30 days and over 3700 visits to the site.
This is the second template I've used and could not be happier
Very well designed template and it was very easy for someone with hardly any web design experience employ a full functioning web site in a matter of days! What I could not figure out, I was able to contact support and they would respond usually within hours, cannot beat these guys support, HANDS DOWN!!!
Loved this project! The template was pretty easy to use, and whatever I didn't know how to do...the team at i3dthemes was able to help me quickly and even provided video step by step tutorials to show me how to make the changes I needed to make. They are awesome and I recommend them to anyone that is looking to either start a new site or to revamp an old one. I liked that they not only helped walk me through changes, they also provide responsive templates that can have mobile ready views as well. Awesome! Don't get your template anywhere else!
Anything i3d and Lucky Marble puts together will get high marks from me. I've been with them nearly ten years. Most of the time, the design I choose for a client works for that client. If it doesn't, well, we select another one until the client is happy with the results.
I find the technical support is outstanding, especially if I can't find the answers quickly on their written support pages. Special videos written for my needs are clearly produced and shown for others as well. We've never been able to get this level of service from any other entity/service.
There are a few nuances any template, though we've found ways to utilize open space to our advantage. However, if you don't know HTML nor how to read/edit CSS scripting, you'd best stay with the basics. If you do know the code language, have at it only be aware that if a code revision comes through from Lucky Marble and you've modified the original code, you're on your own.
Excellent services and great support, I have for many years recommended you and will continue to do so...
ITDA Group CEO
Works Great! - Easy to use, and full of options that make it a winner!
Once again you have knocked it out of the park. Love this theme - and working on it and in it. Only ever recommend i3DThemes to our clients.
This template has proved very popular with clients. I have used it on a few sites. All the templates are very user friendly. If I come across a problem I cannot fix myself the customer service is excellent.
The template is designed using code far beyond the capability of amateur or semi-pro designers. The site now works on all platforms and devices I have tried including mobile, not an easy thing to achieve. It took a while for me to grasp the modular construction of the template but once I found my way around it was a joy to use. On occasions when I got stuck I found technical support superbly helpful. For a product of such reasonable price I did not expect such excellent service. Well done guys!
My template isn't up yet as I'm still working on it. I can tell you this one as well as all of i3dthemes are awesome. They are easy to edit and their staff are always great about answering any questions you have. I highly recommend them.
Great products, great service. Enough said!
Bob Worth, Jr
It's a challenge learning the new techniques i3dtHEMES has been putting forth. For some, the learning curve might be considered to be steep even though the authors have done everything possible to ease you into the new designs. The transformation from old style coding to the new style required by HTML5 as well as the various add-in products which i3dtHEMES has chosen is exciting because of the seamless character of those products.
The possibilities are endless for the designs. If you need a robust site or a simple one, you have the choices with these new generations. While you may have to tweak code to work for you, you no longer need to write additional code over and above what is already there.
i3dtHEMES has done a superb job of annotating every section and sub-sections so you know what is going on within the code.
We've attempted some radical changes which some work and some not so good. So, as the norm, you can experiment. Just be sure you annotate your changes and keep plenty of backups just in case you have to start over.
This is the second template I have purchased from this company. I purchased the first in 2012 and it was great but decided to upgrade to this new one. I love the templates they have. They are easy to work with and easy to adapt to whatever you need and want. They provide so much instruction that you almost become a pro at creating a website. The best part however, is that when you do get stuck on something or mess something up, they are right on top of it and fix it or explain how to fix it. These people are the greatest.
This template along with the plugins has worked great for the institute for spiritual life and psychotherapy. This is the first website for the organization and they do not have anyone on staff with experience creating or maintaining a website. I set this up as a volunteer and then trained a non-techie to maintain it. The entire site is maintainable through the content manager - the header, footer, pictures, slideshow, text.... it is working great. It is enabling new marketing initiatives, saving printing costs/labor for brochures - they use the newsletter function for this, and more. We are very happy with the template. On the few occasions I had questions the support team was tremendous. I've worked with other companies who do not come close to the expertise that i3dthemes provided and the fast response. The way the template was designed by the company applies the current technology and way of doing things, unlike other companies. I give the template and customer service 5 stars!
Always a pleasure to deal with. Fantastic product at a fantastic price and the product info and back up is the best out there in my opinion.
This is a very exciting template. It has so many features and they are easy to use.
I have used this and other templates. They are easy to use and if you do have a query the customer service is excellent. Not only have I had quick responses (and I am in the UK) but often get a very helpful video specific to my problem. Can't praise them highly enough.
As always, we couldn't have found a better web template solution package anywhere.
As always, our web template solution from i3dthemes is perfect for our needs.
Absolutely incredible. i3dthemes is our first stop for complete web template solutions. We've never found anything better.
Absolutely incredible. Color scheme, ease of use, professional look, feel & instructions are perfect for our needs.
Absolutely superb product, this is the third template have purchased and the guys at i3d Themes have come through again, easy to work with and configure, dream to use, and of course backed up with excellent help info, and support.
well done guys and thanks. see you again soon
I am happy for template.
Template looks fantastic!, all that has seen our new webpage seems to really like it. Although it was more of a challenge for me than the last two, it was worth it. And when I was confused or stuck, help was just a email away. I could not wish for any better help than I received. I hope all enjoy working with these templates a much as I do.
This is a rare breed of company you want to do business with over and over! Impeccable follow through, top notch backend and design...It will do what it says it will do! The collaboration will make you and your company shine. I can't emphasis enough what great tech help you get, they do not leave you in a lurch! I like to customize design elements a lot and they have always helped with that too! Thank you guys! You are a great team!
As usual the team at i3dthemes has produced an awesome template! Love the aquila framework! Professional, easy to use, and takes wordpress up a few notches.
This is an amazing template and the support from the web team is superb.
Great Job! I was a pretty good coder back in 2001, but have not coded since. Recently, I needed to build a web site for my AP Physics and Astronomy classes. The Radius template is extremely attractive. The tutorials are extremely well done; enough to take a Dreamweaver novice and allow me to build in functionality that will be very helpful.
Excellent, good price, easy to use and very professional looking end product.
I would recommend I3D Themes to anyone looking for a professional looking web site at a good price.
After 7 years of one template the client decided they wanted a change. They told me what they were looking for and I found a perfect match. Only thing I do not like is that on my iPhone the side menu cant be accessed.
My first website was created using a template from i3dthemes 7 years ago. I was a complete newbie and Colin and his team were so patient with me and helped me through the muddied waters of website development to a pretty good looking site but more important it functioned like it should.
Now, much in need of an updated site there was no question where I would go for a new template. I picked up a little knowledge over the years but the i3dthemes crew jumped miles. Great instruction videos walk you through every step and make it quick and painless. In the event you do find something not answered in their vast library of help, a support ticket is always answered quickly and takes you directly to the right fix for your issue. Keep up the good work! Now I must go back to my work of boarding horses and running a riding school but when I need another site or another update I will be back!
I upgraded our company web from an old Flash-packed template to this modern Bootstrap-based HTML5/CSS3 compliant template with relative ease.
While it was the first Bootstrap-based template I worked on, the conversion went extremely smoothly.
Great Template, and great people to work with on every need!
Absolutely fantastic. Everything I need to bring my sites into the HTML5 generation.
I'm very happy with this template. And I'm happy with the support that I'm getting.
Another 5 Star review. Thanks to i3dThemes for another revolution in web templates! And a SPECIAL THANKS for all your video tutorials! That is going above and beyond the competition.
Apart from the design's good taste which is personal to each one, the simplicity of the template structure allowed me to populate the pages in record time. It has many features the more experienced designers will no doubt appreciate.
The template's SEO structure is user friendly and very clearly indicated; I would imagine quite useful to new web designers without prior exposure.
The company is great, the product is great and their support is great. I have referred two other new business owners to i3dthemes because I have been extremely satisfied with my three purchases and will continue to do business with them in the future.
Just thought I would let you see what I did with the theme,
My only suggestions are portrait photo slider not everyone takes landscapes if it is sport.
I have problems every time Wordpress upgrades, and for some reason i can no longer centre Photo's.
Also noted that Firefox will not display site correctly and Google chrome is the only good to change the colours and then locks up.
I use a Mac which works well with Safari, can update site from iPad I'm very happy with it so far. if you have any suggestions or advice then don't hesitate to let me know
Excellent Customer Service!
Excellent Tutorial Videos!
i3dThemes customized this theme for me. They made it happen quickly and made it exactly as I requested. It's easy to customize and looks great.
Thank you very much! The answer was direct to the point and opened a new arena to work in. Thanks again. The other responses of like issues was also helpful in connecting the dots. A wealth of information.
It is difficult for me just having experience with Frontpage to figure out how to modify the webtemplate, but using the support at i3Themes I am figuring it out bit by bit.
The most impressing is how quick I get reply on my support tickets.
And, of course, the templates design are both beautiful and genius.
I bought my first template here many years ago and I have never had anything to complain about, but a lot which I have been very satusfied with.
This was my second time using your templates and they are very easy to use. The support page shows step by step instructions and how to videos that get your website up and running in no time. Great product
Good web template and is easy to work with. Some areas I wish if you removed them from the template it would not change the overall look or give an error. Pros way out weigh any minor cons. highly recommend
Excellent Customer Service!
As usual, Lucky Marble has delivered an exceptional quality product at a very reasonable price. I've been using Lucky Marble templates for several years now and have received many positive comments. The Support for the product is unsurpassed.
I would give more than 5 stars!
Excellent Template, great instructions. Very easy to follow. Love the fact that I can do it and change it myself. Turned down a web developer for $2600 and did it myself for $79, Great!
First off let me say the support from i3dthemes was really great, thanks to Brandon Devnich for all the help, had a couple of problems with software that was taking care of immediately. And a couple I caused myself by not paying attention. Yet they helped me right away. The template was really great and all the videos and help pages were in depth, make sure you watch these videos they are really easy to follow all links for the support pages and videos were supplied and if you can't figure it out all have to do is open a ticket and they will get back to you. The listing service we added to the template works really well easy to follow and setup. the website is up and running and the customer is very happy. You can bet I will use i3dthemes again. Thanks again to Brandon Devnich system administrator. Mike OConnor
I cannot say enough nice things about this template and i3dthemes.com. The template is very complete and easy to customize to meet my needs. The support videos are excellent.
I am not a web designer, just a Grandmother who needed to create a website for her granddaughter. I know just enough about html to be dangerous. However, I was able to do most things myself and if I got into something above my head, Christina was there to help.
The response to support requests is quick and on point. I would highly recommend this and the other two templates, Cobalt Black and Gold and Motive Blue and White, I have used.
I love what you guys have done.
This is a fantastic template, and with a little "tweeking" by Christina Eddy, it is now even better. I have been using i3dTHEMES templates, exclusively, for several years, and simply won't use anyone else.
Because of the uniqueness of the designs, the simplicity of editing the templates, the training modules provided, and the exceptional support provided by the i3dTHEMES staff, it just doesn't make sense to work with anyone else.
The web site using this theme is not yet launched. The theme is in development and will replace a simple layout currently in use.
However, while we really like the choice of theme color and font renditions, we don't like how the sub-menus are being displayed. For our other Gen X (10) themes, a sub-menu listing has a back ground which blocks out anything behind the listings. This theme has no background which then presents lots of visual noise; depending on which page those sub-menus might appear. Not a good thing to distract visitors in this way, at least we think that way.
Something else we've noticed is that every once in a while, the menu slider scripting conflicts with other scripts being used by other applications. The resulting conflict renders the theme unresponsive until the computer is rebooted. Haven't figured out the root cause yet because the symptoms are random.
Bob Worth, Jr
We chose this design for an accounting client who since has retired. We haven't decided what to do with the theme just yet; so it is in our theme inventory.
However, due to the color we chose, we've found there has to be a lot of text formatting so the text can be seen. Something that needs to be changed within the style sheets in a number of places. We noticed the font color/theme color conflicts while viewing the demo versions and figured the real thing would be much better. The real thing is actually worse. The contrasts between the two goes from a rating of 5 stars to a rating of 0 stars depending on which theme color selections you might choose. Be careful as it might take much work to fix an otherwise beautiful theme.
We chose this design because it met our esthetic needs for a new initiative into the world of natural organic products. Our editors and designers like the theme a lot because it provides a means for the viewer to get in the mood to purchase the products we have listed.
Our only draw back, at this time, is configuring the checkout mechanism which PayPal uses. A subject all into itself which has little to do with the theme itself. We've looked at a number of "boxed" solutions, none of which are much assistance. While we currently have this restriction which is hampering the first sale, we've come to the conclusion that we might have to invest extra dollars into the theme to get what we actually need. Or manipulate PayPal to fit what we need. Our hangup has to do with the final shipping rate to use when multiple items are placed into the cart.
Other then that one huge problem with the processing of a cart, the theme is exactly what we want and it is serving us in the way we envisioned.
Very easy to use and all required features available.
Great product and easy to use.
I have done a number of websites using i3dthemes. Their products are very good, easy to use and in those cases where I have problems, the staff at Lucky Marble is incredible. You won't get this ANYWHERE else, trust me.
This website is not done yet - by far / but it's going to be awesome here within the next few weeks. I'm taking advantage of nearly all the plugins on this one! Love i3dthemes!
I like all my Gen 10 templates / I especially like the new widget i3dthemes has put into Dreamweaver to edit your menus. It makes it "dummy proof". I totally understand why that put that in there. Love you guys - looking to make at least three more purchases this year to update a few older websites I've purchased in the past. Also - the new Numo system is nice as well.
We think the Accolade template is the best we have used so far. With a broad range of colors, themes, modules and enhancements it is everything we need in a single package.
Since we purchased the developer package, it allows us to provide a wide selection to our clients, which makes us look good. We like templates with a white background for the text body and plenty of images. Accolade provide this and much more.
Great job on this template. But we know there are many more great ones coming from you guys. We only use templates from Lucky Marble, and don't even look anywhere else. Your templates are great and your service is outstanding, so why go anywhere else.
I found the green Virtue template to be elegant and fresh, while also very easy to figure out while building the site and with ample flexibility in the personalizing of the template.
The price was also attractive and the support team very responsive to a Google plug-in issue that needed their assistance in ironing out.
The template has provided GraphiTech with a new and up-to-date look and even allows for us to maintain the old site for companies that may have direct links to certain pages. We had been using Front Page 2000 and even though the extensions are somewhat disabled for the old site, links have been provided to our new site with its added functionality. I especially want to thank your support for its quick and right-on analysis of the one and only problem I had in converting to the newer CSS format. Thanks again for an excellent product!
I've built websites on the side for many years now. I've used a myriad of different templates from different companies. Hands down the buck stops here these templates are the best I've ever worked with. I put my son's baseball teams website together in about 4 hours on a Saturday afternoon. I continually add info and pictures, and each time I'm just impressed with the template layout and design quality.
Kudos to you guys on the work you've done I wish you the best and hope you continue banging out quality like this for many more years!
While I'm currently working on my site redesign www.kwikpit.com, I would like to express the following thoughts. I recently purchased your Pinnacle Blue Aviation template and I have to say it's fantastic. I've used other templates as I have several sites but this one really beats the others hands down.
The design is very unique and fits my site perfectly for what I plan to do. Great Flash components and layout choices and it happen to have the exact color scheme I needed for my new site.
The template is great as I stated but the real component that made me go with this product was the instruction set that is included. The tutorials go much further than anything I've seen and include some great videos. I'm familiar with building a couple of simple web sites and wasn't sure I could handle this template and site build. Once I went through the online instructions and saw how in depth they were that sealed the deal. The Demo that runs on the site actually helped as well as it instantly gave me an idea of what I wanted to do.
So in summary Great Job! When I'm finished with my site I'll be looking for a matching WordPress template next.
I would just like to say, I am over the moon with the service and support recieved from Christina over that past few days. Why would anyone want to shop elswhere. Great People to do business With!!.
I submitted a question regarding one of our website's flash files and received a same-day response and solution from Christina that went above and beyond my expectations. This kind of helpful customer support is hard to find these days. Now I can focus on getting our site live! Next time I need a web template, I'm coming to you first. Thank you!
I am a repeat customer of Lucky Marble and will continue to be. Great template selection, wonderful staff, quick turn around and very reasonable pricing even for customization. Much better pricing and service than I have received from other vendors offering similar services. Lucky Marble rocks!
I must say that I have been more than impressed by your easy to use web template. Even a novice such as me was able to follow your superb online videos. You also responded very quickly to any help that I requested. I am very pleased with the finished result and shall definitely use you again for other projects. Many thanks!
In need of a website for my photographic business in Ayrshire, Scotland and being computer literate enough to do the odd spread sheet, I thought I would have a go at designing it myself. It wasn’t long before I realized I had bit off far more than I could chew. I could mess about and get my site up and running using the basic set-up provided by my web host, but it looked extremely unprofessional, and made my business look amateurish. I tried downloading free websites which looked fine in the examples but gave up after a few days as I realized I was out my depth. I was wasting too many nights trawling the internet for support, which just left me even more confused. So I bit the bullet and again trawled the web, this time for preformed sites with support for the layman with no web design experience and again there was plenty on offer. It was going to be a case of finding a design I liked, find out what support was on offer, check the web for reviews and if I got by that stage, I would purchase my site from them. And that’s exactly what I did. The templates were easy to convert to my requirements and the on-line support was such that I had no need for their one to one support. The site I purchased had plenty of features some I needed and some not, but again It was simple to get rid of the ones not required. And again, everything I needed to know was available on their site. I highly recommend this company and if this review is published and they include a link to my site, stop by and see what you think. PS hit the facebook “Like” lol
Elegant Shot Ltd
As a dentist I have very limited experience with web design and HTML code, but I wanted my website to look nice and stand out from the average look alike web designs.
I did a search in the internet and came across the i3dthemes - luckymarble designs that were perfect for my dreamweaver software.
Their designd looked great, very professional and to be honest, I was a little scared that with my limited knowledge, I would not be able to do the customization that I wanted.
When I started e-mailing them for technical advise, I was surprised about their excellent technical support. I was able to customize my website so easily with their help that it made me look like a genius with my colleagues.
Another plus for their designs was the ease with which I did the search engine optimization that allowed me to rank in the first page of the three most common search engines even though I was a late website addition among my colleagues.
To make things short, I highly recommend them.
Carlos Boudet, DDS
Not only are the i3dthemes templates attractive, they are easy to work with and customer support is excellent for the times you get in a jam or just can't figure something out.
The use of step-by-step training/support videos are extremely helpful throughout all phases of design. I have used a few different template companies in the past for website templates and the none of them offer the level of support given by i3dthemes.
Finally, the color variations of the templates and the nice selection is quite extensive. I've purchased 2 so far (for Microsoft Expression) and am looking forward to buying a WordPress template real soon. This is a GREAT Canadian company!! Tim, Tampa, Florida.
I just had to share with you what a great product you offer! This is the first time I've ever used Dreamweaver and I have no web design or HTML experience. I was quite intimidated at first, but the instructions and videos were incredibly helpful. The inclusion of the site search, social networking links, and meta tags made my new web site a very professional product. I couldn't be happier with my new website. Keep up the good work!
I have to say that I am absolutely bowled over by the quality of the web template and in particular the level of service I have received from Colin in customer support. Nothing is too much trouble for him, no matter how trivial my question has been. The response time for support is very very quick with personalized video tutorials tailored to solving any problem!
I am only a beginner in the art of Dreamweaver and thanks to these intuitive web templates I have learned an awful lot! If I can make a decent website using these templates, anybody can!
I can't give enough praise about the value for money in purchasing this web template, and if any of you are hesitating about buying, hesitate no longer, you will not regret it!!
PS my website is still in progress, but thanks to Colin, the results so far are great and the end is clearly in sight!
I just went through the purchasing process, with a myriad of "stupid" questions for i3dTHEMES. The task to create my site is still before me, but I received all the information I was seeking (and more). I am extremely confident in these people! I spoke to Sales and Tech Support - they were knowledgeable, understanding and VERY pleasant!! I got immediate answers to my questions (they acted like the questions weren't stupid), they answered the phone promptly, and gave me all the professional reassurance I could ever even WISH to have in getting involved with a web template/web hosting/shopping cart company! I'm glad I chose i3dTHEMES. I will update with another testimonial after I get my site up and running!
-David in Colorado Springs
I have been using your templates for four years now and the experience gets easier all the time. The generation 9 templates are easy to work with and modify. The instructions that come with the templates are outstanding. I was a novice when I started web implementation. You have offered my clients a variety of options and to get them u and running in no time. Thanks to your endeavors I look like a real professional.
Having a good product is one thing (and you do) providing the level of support that you do is quite another. Timely and thorough response every time I needed a question answered or a problem resolved. It has been a great experience working with you (Colin and team).
I love you! Everything is awesome. Can't wait to build my own site with your templates and use those templates to promote and sell other sites. santangraphics.com coming soon!
We decided to develop a way to sell the postcards we make for friends. Two years ago we purchased a template from Lucky Marble and then discovered our html skills were not up to the challenge, and FrontPage was a dying beast.
1 month ago we decided to develop the site again, and found that the site we purchased was not longer available for support, and in fact, we purchased the FrontPage version, rather than Dreamweaver, and the files not longer existed at you company.
You found them anyway, and if you visit the site, you will see that it works.
Thank you for easy to use Template. Thank you for support long past the year you promise. Thank you for the solution from your archives. You Rock!!
I just wanted to say thank you. Thank you for your promptness in addressing my issues and helping me solve them. The videos you have sent are very helpful tools. When I need another site, I know where to go, and I have told others about you. Keep up the great work you're doing.
I am very happy with i3dthemes products,service, and Support.
I have, and will continue to recommend your Products and Services to friends and associates in the industry.
Klem's Tractor Inc.
I have used i3dthemes.com, luckymarble.com for 2 years now. I used their template to create my website and use their web hosting to put my website on line.
I do not have a big enough vocabulary to express just how pleased and impressed I am with their service. It has been 3 levels above "outstanding".
Blue Dot Landscaping
I have received the best customer service in the world. Every question I asked was answered promptly. As a matter of fact, faster than I ever expected. I will definitely use your products again. Thanks so much for all the wonderful help.
Just enough knowledge to be dangerous about using Dreamweaver.
Even though I am not done with the website, it is published and other than a few glitches, I am so happy with the results using your templates. I will write a full testimonial when I finish all three websites, but I appreciate your support staff so much. I can't thank them enough for carrying me through this. I will name each of them when I finish. In the meantime, you cannot imagine how well I sleep at night once one of your support staff has helped me out.
I have been using Lucky Marble and i3DThemes for years now. I keep coming back to them because of their superior service. As a web developer who uses their templates, if I get stuck all I do is send in a support ticket and I get instructions and most of the time I receive a customized video training from Colin that provides the solution in minutes instead of hours. If the solution I need is simple I receive written instructions with step by step help. They always respond to me same day and no later than 24 hours.
When you're working on a site, the faster you can finish the project the better and the client is happy with fast production times that saves them money.
Lucky marble and i3DThemes are one of my primary partners that I must have on my side in order to keep my clients satisfied and production times low and my fees affordable!
I recommend them to anyone who needs great web design themes. You won't find anyone better, I know because I have been designing sites since 1998! They're the BEST.
I used to utilize the services of a FrontPage template company years ago to post online syllabi for the classes that I taught. I had vivid memories about their sub par customer support. So, when a friend asked me to do a web site for his small business, I researched the issue well and settled on i3dthemes.com - and never looked back… The quality of the code, the modularity, and the superiority of the artistic design of the Generation 9 templates are beyond reproach. Since this was my first project, I had to ask a few questions, and they were always answered professionally, with humility and grace. The other day, I opened the dictionary at the word "professionalism", and Colin’s picture winked at me... :-) I have already referred a friend who acquired a #2041 Renew Construction themed template in red / gray. He is also deeply impressed with the quality of the template and the support he is receiving. The other day, I requested a #2006 Triumph template with a Computer theme, which was not available at the time. I also asked for the background picture to be a shade of orange. Christina promised the product for Thursday and notified me about being available a day before (!). (Course CUST-SERV 203: Under promising and over delivering :-). This second acquisition (which will be followed by many more) that I made a few minutes ago was paired with a 10% loyalty discount. Speaking of loyalty: I’ll be a life long, loyal customer. Don’t change the winning formula. Watch out pundits... with i3dthemes, we have a Super Bowl (I mean a Stanley Cup :-) dynasty on our hands...
I have been designing, building and maintaining websites since Notepad was the only way to edit HTML, but since discovering I3dTHEMES templates, I have recommended them to every client wishing to have a website built. They are beautifully designed and easy to maintain.
The Lucky Marble Support Team provides the best support ever! I have been in the IT business for over 20 years and I have never seen any company as prompt, efficient and courteous as the Lucky Marble Support Team.
I would like to thank the I3d / Lucky Marble team. The process of building my website has been great. The tutorials and support are simply unbelievable! Following the tutorials and building your site really is easy. THEN, if you do run into a snag, the staff is there with a fix or an answer. The video tutorials are my favorite. I would watch then, pause, try it out, and then if I needed to go back to the video and watch again. AWESOME!!! If I got completely lost Colin would create a special video just to help me. Now, that is service. All of that and a completely fair price as well. Thank you again to your entire staff, you guys ROCK! Rob.
Thank you, Lucky Marble, for the great Template and the assistance in launching our Website! The easy formatting assisted me, a non-programmer/non-coder the capability to build and launch our Website into the marketplace. So many accolades for your staff, professional, personal, poignant assistance! Our thanks to your entire organization. -POB.
I have tried many other web designers and template builders in the past but have never managed to actually publish my site or get it looking how I wanted.
Luck Marble is completely different.
The process is as simple as it needs to be, from selecting your site to purchasing to editing to publishing. I had a small problem with some flash text. I opened a service ticket, got a very quick response and was able to follow the easy instructions to my solution.
I am still working on my site, I am at best an average user, but this makes me feel a bit of a genius.
Feedback from friends and colleagues has been fantastic.
All of this for £40!!!
My sincere thanks to an excellent team.
Starting off with Lucky Marble has been quite simple, as the templates are user-friendly and functional. The online tutorials have been of great use to us,as all subjects are covered and explained.
The support center has been fabulous and response time is prompt, the information provided is very precise, even though they do not fix issues for you, you are assisted in order to solve the problem yourself, hence learning more about the set-up and workings of a website.
We are very thankful and enthusiastic of the result,
as comments on our website have been extremely favourable.
Thank You Lucky Marble.
I have not regretted one bit with buying the template from you. You have provided great training videos that are easy to use, and when I needed the support you were very helpful and quick to respond. I have even gotten compliments on the design of our website. It was worth doing business with you - Thank you.
A wonderful template that is so easy to use. It has obviously been designed with great care and adherence to web standards. We have been able to build our dream web site for our new business for a very small financial outlay. Not too long ago, this high quality work would have cost many times more.
Thank you for your work - I have not needed to use your support service because I do have some web design skills of my own, but if the quality of the template is any guide, then I have no doubt that your support would be excellent.
My web site is still under development but I wanted to say thanks as soon as possible.
You have no idea how satified I am with your template. Everything works pretty good and pretty easy for me. The tutorial videos are outstanding. I am buying my second template today...there is no way I will try another company , this first experience with publishing my website was so great thanks to you template and your instruction videos.
I am very satisfied with the layout and content of the Synergy Religion web site template I purchased. In just a couple days, I had completely moved my content to the new template and customized the pages to fit my specific needs. The training videos and on-line help documents are superb.
The main reason that I'm taking the time to give you feedback is for the support that I received from the support team. I wanted the flash intro activated in my version of the template because it was disabled in this version. Colin was able to update the intro flash files, create a video just for me that walked me through exactly how to apply the new files and activate the intro. WOW! that is what I call support!
I've never written a testimonial before, but your service was so great I feel compelled to write one. I have only a basic knowledge of coding and none in flash or anything like that. I learned by trying to design my own web site, and gave it up after three aborted attempts. When I started my fourth design attempt I found out that templates were available and chose to purchase one from you. It was great right from the start. I just went through all the tutorials on one computer, while I worked on the site design from another computer. I only had to use a support ticket a few times and the responce was always prompt, professional, and accurate. I am really proud of my site and haven't seen anything nearly as good when I look at my competitor's sites. As soon as I published it, I purchased another template for my other business and did that site in less than half the time. These templates are highly customizable and I really enjoyed the creative flexibility they afforded me. Great job guys, and thanks!
Wanted to give kudos to Christina in Sales - she is awesome. After having some difficulty in creating a new account, she just said "I will do it for you right now over the phone". Not only that, but answered all my question, offered suggestion & even helped me with finding what I think will be a perfect design, thank you.
With shrinking markets and company having to cutting back on quality people, it is refreshing to know that is NOT the case here.
Christina is what I call real "Customer Service".
I purchased a template from you and was not sure whether i should use front page or another type of editor. after speaking with some one at your company (threw away my notes don't know who) she advised me to try Share Point and i did, works great! Now i had our domain and site with network solutions, long story short they have no idea how to publish a Share Point site even though they advertise they do!! I asked for help and got Brandon. I can not tell you the relief i felt when he said no problem we can tell you what to do. I tried to tell Network solution what to do via Brandon, but they told me to call Microsoft!! what a bunch of losers! I switched my account to you guys! Because i tried to publish thru Network Solutions they messed up all my files. Got Brandon on the phone turned over my computer to him and in 15 minuets all is fixed and the site is up.He really knows his stuff!!
I also needed help earlier in the design and got Collin, he also knows his stuff , friendly and helpful.
My friend Jim Miller who owns oldtimephotos and myself are very happy to have dealt with Luckymarble and i3dthems
The template we purchased from you is fantastic. I am just a beginner, but with your wonderful tutorials I was able to get the web site up and running. I had a couple of problems that I requested help with and the response was very fast. Thank you for all of your great help. I would recommend your templates to anyone.
We had an outdated web site that was well beyond just "sprucing up!" I had used a lucky Marble web template for another site and knew it was the way to go to solve the web presence problems we had. I selected the template that served our needs, and had the site up in no time at all. The most impressive part is the support. That is what brought me back. I have never had assistance provided like they have done.
We have been using i3D templates for over 5 years for our company, team and client websites. The templates are always excellent in design and function, plus when we have had problems the staff of Lucky Marble solved the issues quickly, effectively and went above & beyond to make sure we understood the issues involved. Most of the time, the issues were our own fault but that did not stop them from fixing our errors and making the site work flawlessly. We will always be a customer of i3D and Lucky Marble. Thanks for great templates, and even more for excellent customer support. Brandon, Christa and Colin- ya'll are great!
owner, GunFighter Paintball
The site has not been posted yet, however we have been very happy with the responses from your team to alleviate issues we have had. Look for us in the near future. Thank you for sooooo much help!
Just short note to Thank the team at lucky marble for producing great designs at an affordable cost.I can now offer my customers a quick and affordable solution for a web presence.What breath of fresh air to have a company that has great after sales supprot.i've Now joined there parnership and proud to recomend the designs to my customers. keep up the good work guys.
When my ISP (& good friend) suggested I bring our Golf Club website into the 21st century, using pre-designed templates - I searched the web & very fortunately, found i3dThemes. I purchased one of the more complex designs & needed a lot of support. The instructional videos available cover everything from the basics upward, but I wanted to know if I could make some changes to basic design of the template to suit our particular requirements - the support was fantastic, and the changes achieved by substituting a file with one provided by i3dThemes. Most companies would probably have told me that changes to a pre-designed template were not possible. I have been in the Computer/IT business since the late 60's and can assure anyone who requires a top class service - use i3dThemes - there's none better.
Tony Sweetsur (retired)
Golf Club Member & Webmaster.
I'd like to vouch for this great team of web developers. They have created a great product for website templates and do still keep working hard to make it accessible to experts and neophytes.
They have beautiful templates; great custom tailed editing tools and an exceptional costumer service. You can even talk to them or they create special videos only to explain your particular questions
In my opinion there is nothing on the internet that can compares to Lucky Marble website design concept. Either if you are dedicated webmaster or a novice in web design they have all you need.
I wish them huge success on and on!
PC Quick Digital Services
Thanks so much for your speedy and expert help. You saved me hours (probably days) trying to figure out code to insert a video clip into my web page. Thanks again, you are the best.
The NUMO product works perfect. I have been waiting for a long time for someone to come along and put out something like this.
This was so simple to install and setup and integrate with my Ovation template. I have gone live with the site as I write this to you. Please feel free to check it out - register and login. It is so nice when the whole package comes together like this and works as advertised. To see it actually happen is very rewarding to me.
Thanks to you and all of those working at i3dTHEMES for incredible service and product, this would not have possible without you.
Customer for Life!
I purchased the Ambition Green option with newsletter module for our new business. The set-up process took time, as there are literally hundreds of files that comprise the package.
For the most part, I was able to modify individual components to my specifications; however, I occasionally ran into a problem I could not solve.
At those times, I consulted with the support team. At no time was I disappointed. Responses were quick and thorough.
My time is valuable, and support is a very important consideration for me when I purchase online products and services for our business. The i3dthemes.com staff is obviously capable and very oriented to - and patient with - their customers.
Anyone seeking a pre-designed web site would be wise to consider i3dthemes.com. When our company decides to add additional and/or change web sites, we will undoubtedly return here.
Duerst Lahti Global, LLC
Christina and Brandon were great to work with. They were very understanding and helpful and they went the extra mile to help me set up my first website. It looks great thanks to them!
I am thrilled with the template I purchased from i3dthemes.com. Very easy to use, very professional and easy to update. I will be selling your templates to anyone I know that needs a site and pushing them to your site. Thanks for helping us look like the company I know we are!!!
I can't even begin to thank Colin/Claudia for their tremendous amount of help that both of them have offered.
This company goes above and beyond what anyone could expect when building a website.
All of my questions were answered no matter how many times or what it was in a prompt manner, and in some cases videos provided to kind of cat-walk you through it as well.
I know that I finished my site and its up and running and clearly that was made possible by Colin/Claudia. I thank you both for all of your patience and extraordinary efforts/help with this site.
I have and will continue to recommend this company to everyone I know looking to do a website.
All the best,
The response was quick and solved my problem and was explained very well. Thanks!
I can't say enough wonderful things about i3dthemes! I find their templates to be something unique when most other sites seem to offer the same old thing.
In addition, their sites are HIGH QUALITY, robust and beautiful. The support that they provide is unparalleled. From clear and detailed instructions to an ultra-responsive support team, just about anyone can build a successful site. When issues have become more complex, the support team has even made mini-instructional videos JUST FOR ME!
Thanks so much! I would recommend i3dthemes to anyone that is interested in having an attractive and useful site.
Some of the best designed templates so far. Easy to work with and if you hit a snag, well the customer support staff is the greatest. Gave me the solution to the problem or if necessary made the requested modifications to remedy the problem. I would recommend these folks in a heartbeat.
What a great service you folk have provided, I could not ask for a better support service than the one I have received, fast and more importantly "Clear" response to the few small problems that I have had.
I have had reliable, quick and professional services working with Lucky Marble.
Thank you for your absolutely first class service - Christina has been an angel and every question was answered with a YES immediately and we had the opening page to our new website all within the exchanges of a few 'tickets' - and screen shots of what our logo would look like to help us decide which template to buy. It is the best value for money ever - and knowing that you are there to help us with the website build is the best feeling ever!
I have been fooling around with "homebrew" websites for years. I have finally found a source for well designed, beautiful templates that work! More importantly, the support is outstanding. Through the use of extensive online materials and videos, there has never been an issue that didn't elicit a prompt and professional response. I love these guys (and I assume a few gals as well)!
I was very excited to work with luckymarble.com. Everything went so smooth and without any trouble.
Thank you very much for all the support. I can hardly wait to build another site.
Our church and 501(c)3 non-profit organization are very well pleased with I3Dthemes.com. They are a company that provides world class service and one-stop shopping. Whether you are a beginner or a professional with web designing and publishing, their instruction and tutorials walk you through to a beautiful professional looking end result on your site. I have purchased several templates from I3Dthemes.com and have been a very well satisfied customer. I have also order additional services in the past when I wanted to update my church graphic logo. Again, the service was reasonable, fast and professional. If you are looking for a state of the art company who can provide your company or client with eye-catching colors and vibrant templates for sites,I3Dthemes.com is the company for you.
My Support Ticket was resolved quickly with a very informative response, including a video with all the steps required to show me how to edit the necessary style sheets.
Keep up the great work!
I am a new customer to i3dthemes. I purchased a template and started building my site. I have a few issues, nonone of which were related to the template, but the customer service and technical support here really surprised me. The videos that show you how to solve problems are very well done and helpful.
In short I will be returning in the future my my web template needs!
Colin and Team:
I have used two of your templates for various projects that I have worked on in my spare time. I don't receive any compensation for my work. I do it as a volunteer and because I enjoy working with websites. It's a challenge for me.
Seeing some of the new and great features in your newest Gen9 sites, I recently purchased the Zenith template to modify and use for Chosen Children Ministries. I am currently working on updating that so I can publish it to the server and replace the Synergy template I am currently using.
First, the ease of editing that you have built into the template is incredible. It is so simple to update the content and graphics to meet our needs.
Most impressive, however, are the detailed tutorials that you have produced. Since I am a new Expression Web user (from years of using FrontPage), I have learned so much about the software from watching the tutorials. This level of support is worth much more than the small price I paid to purchase the template.
Thank you for delivering such a great product and outstanding customer support.
Spartanburg, SC USA
Lucky Marble provides an excellent all-in-one website template, hosting, and internet add-on service. The tutorials are clear and concise, all of the templates have their own FAQs and support, and the interface is easy to navigate.
I would recommend Lucky Marble to anyone who is computer-savvy and wants to create a small business or personal website.
I have been using templates from Lucky Marble for about 2 years now. The templates are very creative and impressive. Many different designs and themes to chose from. My clients love the professional look of their websites, and especially like the low cost of the template.
But I must say as inpressive as all that is, Lucky Marble excells most with its customer support. In 35 years in the computer industry, I have never dealt with a more helpful and nowledgable group of support people. They are true professionals, and take the term "above and beyond" to another level. If an answer to a question is complex, they will record a video to show you the solution, this is most helpful. I've often said to them "With the high level of support they provide, I don't know how they make any money".
So if your looking for an impressive website template, that comes with top notch tech support, I cannot recommend Lucky Marble's i3dTHEMES templates enough.
I just received my free text logo.
Thank you so much. It looks beautiful, and the service was lightning fast. I submitted the request just a while ago.
I couldn't ask for more.
This is my first template from LuckMarble and it will not be my last. I've found it to be very easy to use and the way it is structured, I'm impressed with your organization and the way it is set up.
It's not often I can praise great customer service on top of a great product, but Lucky Marble gets accolades in both areas.
This is the second website I have built using a lucky Marble template, and in both cases the support I have received has been outstanding. Not only are the instructions (video & text) easy to understand and comprehensive, but each time I've had to contact tech support (usually my own fault), I have been amazed at the professionalism and courtesy with which I have been treated. On one occasion the tech even created a special video just for my situation.
For service, support, and a professional looking template, Lucky Marble is the place to go.
I just wanted to say that the quality of the templates AND the excellent customer service are a refreshing change from most IT-related companies I have done business with in the past.
I only wish I had used your web-hosting service.
I will be happy to recommend your services in the future. Keep up the good work and happy holidays!
I would like to commend i3dThemes for their top notch service and support I have received. When I called on the phone I got right through and received the answers I was looking for. When I email for tech support I get a response the same day, they even make videos to show me different ways to solve my problems.
This is the best service I have received from a company online in a very long time. And I will continue to purchase their templates for my other sites.
Thank You very much to support.
I wanted to get a custom looking, professional website up and running for the company that I'm employed by. I talked with the owner about it and got the ok to build one. I looked through literally thousands of templates and was getting very frustrated because they were all the same thing. I was overwhelmed with the thought of having to design a website from scratch....That's alot of work!
I decided to take another look online and came across www.i3dthemes.com and WOW!. The templates were all different from previous templates i had looked at and best of all they were flash loaded and just looked very clean and professional.
I ordered the Vibe template and was shocked to see the support that came with it. Literally dozens of training videos that thoroughly explain everything from getting started to getting published.
I've built websites before so I have a bit of knowledge but even i found the training videos extremely helpful. Thanks luckymarble and I'm sure I'll be back the next time I need a template!
we have used luckymarble templates extensively, and have alwways found that the templates and the company are reliable and user friendly.
If you would like to see some real live examples of Lucky Marble Templates, take a look at the links on our own site to our satisfied clients.
I am a novice entrepreneur with a diverse and varied information technology background. While I have "dabbled" with website design, I definitely am not an expert. When I was approached by a local company as to whether or not I would redesign their existing website, I was nervous about accepting and taking it on. Then, through research on the internet, I came across your templates and my confidence level increased. I accepted their offer and now have a very satisfied client. I couldn't have done it, though, without your company and templates.
Your templates simplified the process and your technical support staff have been absolutely the best. Responses are received within a 24 hour period during the normal Monday - Friday work week. Answers are detailed and, when necessary, included links to both your own site as well as others if the request is outside of the scope of your support.
I will be using one of your templates for my own website (alas, I haven't done my own yet since I'm not a "paying customer"!!!). It's high time for me to get it done!
I would highly recommend your company and templates to others. I'm one very grateful and satisfied customer. Thank you again for all of your support and great products!
I began using your service in 2008. I absolutely love the templates. They are easy to use to offer my clients affordable, quality, professional looking sites in a very short time. Whenever there's a problem (so far they've all been operator error!!), I receive super fast responses and solutions. I really appreciate your patience and professionalism. I've looked at other template sites, but none compare to Lucky Marble.
Thanks for everything.
I have developed professional-looking websites using many of the Lucky Marble's templates. The templates are easy to use, of high quality, and very well-documented. I commend them for their support, promptness, and most of all their friendliness and patience. I will continue to work with them and encourage my clients and friends to use their products.
I do not normally give any testimonials. However I am making an exception this time because I was absolutely blown away by this company. Not only was the template I purchased everything I expected, and more, but when I had problems (mostly because of my in-experience) their patience, professionalism and customer service was no less than a standard that all companies should be judged by. GREAT JOB..KEEP IT UP!
It is a pleasure to be able to give this testimonial of the exceptional work, support and quality of your services. You have proven that you stand behind your product and your customer service is exceptional.
Your turn-around time and responsiveness to email inquiries is outstanding. I will never forget a particular service I received - I wanted to know who to edit a template and I believe it was Colin who made a video recording of step by step process (this made me feel very special). Secondly, I had a special request made and Claudia did an outstanding job and my client was 110% satisfied.
I could go on and on with how great the company is and I want to let everyone know that I am a life-long purchaser of your products and your service out rank the competition.
Patricia J. Greene
This is a very professional and informative site. I have many domain I would like to develop and this will be the first place I visit.
Thanks heaps guys,
I have been using templates here for about 5 years now. I am extremely pleased with the design team and the ability I have to customize these templates.
I am also very satifisfied with the support team. They are very quick to respond and very efficient. I have had many projects that I have brought to the team and they were able to completely customize and or create what ever I needed.
This is the only place for me!
LEE BAILEY JR
I'm involved in the restaurant industry. This year I started doing websites for some of my customers. I have purchased 6 templates from Lucky Marble this year. I've had 1 customized. I could not say enough good things about the people at this company. You submit a ticket it's gets responded to, you request something custom, they take care of it, and at very reasonable pricing. They seem to continue to move forward in the industry, as seen in their new Generation 9 templates. I'll be grabbing one of those for myself later this month. I deal with a lot of vendors in the technology end of the restaurant industry, if they all took care of their customers like Lucky Marble, my life would be a lot less stressful. This is a great company to do business with. I wouldn't hesitate to recomend them to anyone.
Answers in Management
I provide the Web support for Frame Gallery Inc., they are located in Pittsburgh Pa. area. The family owners of this Custom Picture Framing business, Paul and Christopher Rojik, asked me to look at their current website and suggested moving their current site over to one of your "themes". I have to say I am somewhat experienced in web design, however I could never put anything together that you created. Your template was extremely easy to work with, easy to populate with content and your support is TOP NOTCH! I've contacted your support department a few times for some general questions and I can honestly say I've never experienced the TOP NOTCH rapid, quality detailed support like I have from your company! Thank you so much and please visit the vastly new and improved Frame Gallery website and see for yourself. Thank you once again for building such a great product...
I just wanted to say a HUGE thank you for your amazing service!
Your templates are brilliant, but it was prompt responses and customer service that convinced me to buy. And yet you continued to provide service after the sale as well!
Please feel free to use this as a Testimonial, or contact me to provide a more detailed one. I just wish I knew more people to tell about your service.
Thanks so much, you have taken a huge weight off my shoulders!
Cheers and i'll be back next time I require another product!
Outstanding product and especially outstanding service. I am impressed with the cordial and helpful expertise that these folks apply to helping solve the inevitable problems that arise.
I really believe that this company could serve as a model for what online service could be.
Dr. Ken Larsen
btw, the web page will soon transfer to denmarkdental.com
Guys and Girls
Your help and support is second to none
It doesn't get much better than this; I've not had a better experience. Professional, efficient, helpful, friendly and fantastic products. I've purchased a few templates, a few dynamo modules and the team have carried out some customisations for me also. A great company that leaves the customer completely satisfied. Special thanks to Christa who has really has been a terrific help.
I just had to let you know how well I love your company! We were in need of a new web site for our business and have been looking into it for the past year. We have spent more hours than I care to admit looking for a template that would work for us. When I came across your site, I found EXACTLY what I was looking for in mere minutes.
What gets even better is the service once I made my purchase. I was actually stunned by the speed, quality, and professionalism that my inquiry had generated. So good to see this with some companies. That is what works.
Once I received my template, the instructions were so exact and simplified, that a middle aged farmer from Alaska has actually had fun "tweeking" the template to fit our needs.
The change for the Title Text was handled with speed, creativity, and worked right from the start. Thanks Claudia!
Gone are the days of endless searching the net for templates. I will let everyone know that this is the place to go for professional quality web solutions.
Best money I have spent....
Amongst volunteers you don't always have the best website builders. With these templates you can have a web site that is highly professional done by someone with limited knowledge. The support is phenominal and treat you as customers should be treated. I'm coming back for more!
I bought this package about 4 months ago. Didn't update it for 2 months and when I went back to update, it was as easy as the first time. The instructions given are straight to the point! I love having the ability for flash on the HOME PAGE and then non-flash on the others. LOVING the shared navigation bar, just change one file and it updates all of them you it that nav bar set for. No more changing everything individually. Oh yeah, Customser service is the best!!! ALL FOR A GREAT PRICE!!!
I want to personally thank Christina for working through the changes that I wanted to make on my template. The process you have in place for supporting customer questions is great. The templates are very complex in design but also pretty easy to make changes to. I would highly recommend purchasing one of them and also downloading all the online video tutorials as it clearly shows how to make all the changes you need.
Lucky marble is proud of what they do and stand 100% behind what they sell.
Well I'm on my 4th template and they just keep getting better! I used to do all the flash and photoshop sites but it was WAY too time consuming. Now I can tell my customer to pick a template they like (and they always find one) and within a couple hours I have a workable web site! Maintaining the site is a breeze too in Dreamweaver. Great idea guys keep em coming!
Wow! ANOTHER ONE! Right out of the ballpark! This is my 5th website design using your easy-to-use templates! I keep coming back as well because the customer service is amazing. I feel like with this being my FIFTH site with Luckmarble.com I don't really have to say much else except, "Ill be back."
Chcke out my OTHER Lucky Marbles sites as well: www.totalroofing.net www.snlyouth.com www.emphasisonchrist.com www.myhausinger.com
SIMPLY THE BEST!! I've used many templates over the years and yours are just so superior I can't even make a comparison. Your templates have MANY more features and page options than any other product. Above all, I am extremely impressed with your documentation and online help. You have addressed every feature in detail with clear, concise instructions to modify the template to suit indivdual needs. I'll never shop anywhere else again.
Thank you for a great product.
Well documented and designed with common sense.
Your team is awesome
We had an urgency to get up and running ASAP but wanted a site that did not look like that. So we purchased one of your templates and in record time we went live. Yes we are still working on it but we expect to be upgrading constantly. I can not remember the last time I received so much value for my dollar.
Just a quick note to let you know how good you make me look. I've just finished my second site from lucky marble and I'm amazed at how you've made it very easy to fall in love with your templates. The thorough instructions and video guides share knowledge with us "also rans". You are a supa-stah!
Anytime you get to Philly, the cheesesteaks and beer are on me!
Christina, you're a jewel. Thanks so much for your help. Lucky marble has the best customer service in the world. Prompt, curteous and with a spirit of excellence. Thanks again.
Thanks guys, especially you, Colin, for your time, patience, and a beautiful site for this novice to the Website Industry.
I've learned so much, who would have thought I'd be able to read and understand code! actual code! when I just bearly understood the components of my email address. Thanks again.
Just wanted to thank you for the logo on my new template ... it looks great. Right now I'm still finishing up on the template and the logo makes the project.
We would like to thank Developer Christina Eddy for the very quick turn around on our free text logo request. It was completed in under 30 minutes! Thank you for the great service.
Just wanted to say that you all are Awesome!! I was on a mission to make my mother in-law's website one worth looking at.
She had paid a company to design a site for her ranch. It would take weeks to get the company to add/change anything or to even respond to an email. The site was pathetic on top of that. I'm pretty good with computers but had never ventured into the web design side.
I came across you guys while searching for a template for frontpage, a program I had never used, but it was on a laptop I had. I found an equestrian template and had a new site up for her in two weeks.
It looks great and it was pretty easy to do. I've since done 5 more sites for companies that liked hers so much they contacted me. Its now an extra income for me. Thanks!!
Just wanted to drop you a line and let you know how much I like using your templates. So much so, I purchased a second one for a customer, and then a third one for a friend. A fourth one is in the works.
I've had a few questions which you quickly responded to, and resolved! I was amazed at how fast you fixed the minor problems we had.
Thanks so much, I will continue using Lucky Marble future.
What a great service Lucky Marble provides. These templates are fantastic, and their inventory is huge. You simply find one you like, put in some content, and boom a professional website up and running in no time at all. We had such a good experience with the first template that we purchased, that we just bought another one for one of our other companies. I also like that they have different generations, this allows us to get a totally different feel for each site. And the price, simply look at it as a per hour charge, then call a web designer and see what the going rate is. Enough said there.
I also have to mention that the support is OUTSTANDING. We have worked with Christina from the start, and have to say that we have never been let down. She has answered every question and has been very helpful. Kudos to Lucky Marble and the Staff.
I am Completely impressed with the Lucky Marble template I purchased.
I have great website ideas and database programming skills for web development, but I suck at the "front end" graphic design that is needed to impress customers.
Buying a Lucky Marble template was a perfect solution. I was able to use their awesome template (that looks great!) and add my own back end customizations (i.e. PHP and MySQL).
I absolutley love these flash templates. So easy to use and modify. I thoroughly recommend them to anyone with a basic knowledge of Frontpage. My site will be up around June/July. See for yourself.
CRCA. Grafton, NSW, Australia
Lucky Marble templates have dramatically 'lifted up' both our SwissTronix.com site as well as our cutting edge http://www.xtronix.ch SciTech web.
The support has been very professional and cordial, during and after the sales. Both Christine and Christa handled my issues very rapidly and efficiently, for which I am most grateful.
These guys make me look good, I'm a tecnician studying my MCSA not a web designer and my employers where looking to have a new site built, I suggested I could do it after using a template previously from lucky marble www.lucasproperties.net
My employers where so impressed with the site, it needed a few tweeks and a colour change, which Christina Eddy kindly did - When the site was finnished I asked my employer for a pay rise, they did straight away, they where blown away by the professionalism, Also the best customer service, feedback and support I have experienced, Chris Hewitt.
I did not seek out this page until AFTER I purchased my second site from you. I bought them 1 year apart and I STILL received a discount for being a returning customer! Your designs are so different from all the "template factories" all over the web! My site looks fantastic and I am just starting to edit! To have your sites available in multiple web design program formats is such a convenience! Your service has been nothing short of perfect since my first contact. I can't wait to get my next site! With your unique designs, you always have a solution for the ideas bouncing around in my head! Keep up the unparalleled products and service!
Thanks so much!
To date I have purchased 7 templates from Lucky Marble and have been totally satisfied with each one. With just enough skills to cause myself problems I have had several communications with the support team and there is none better!!! Just today I had some questions and Christina has been amazing. Her kindness and her extreme drive to make sure all my needs were met was awesome. Colin and the rest of the team make-up the very best provider of web templates on the internet, with the best products and absolutely the very best customer support I have ever had. If you're looking for a web template----no need to go any further.
Blessings to the entire team and thank you,
This is such an amazing company! When starting a few years ago I had NO CLUE what I was doing and the team at Lucky Marble have made it amazingly easy. They always answer every ticket no matter how silly the questions may be and I simply can't say enough good things about them. If you are looking for a website template STOP HERE!!! It don't get better than this! Thanks to everyone at Lucky Marble, you guys are priceless to us!
I just wanted to say thank you to the Lucky Marble Team. I was asked by my Home Owner Association to develop a new website. Since I seemed to have the most experience in our home community… by experience, I mean had built a basic site about 10 years ago ~ so I guess, I seemed to be the natural fit!
I am so glad I found Lucky Marble through a search for web site building / themes. I am not sure what I would have done without the ease and support of their FrontPage products. I purchased the synergy construction and just adapted it to meet my needs. For my experience level and time commitment, (not to mention the cost) I think the site came out exceptional. I could not have accomplished a finished product like this on my own, with my experience level. Thanks guys and keep up the great work!
Thank you Lucky Marble
And a special thanks to Christina. Your support is second to none. I have worked with several different website companies in the past. But, I have never experienced the level of support that Christina @ Lucky Marble has given my company. As a business owner I truly recognize superior service. In my 12 years on the Net... I am totally sold on the support and service. You have a customer for life.
About 10 years ago as a realtor in Oklahoma, I recognized the need to establish an internet marketing presence and received bids ranging from $5,000 to $10,000 for developing a limited but quality website. Due to scarce resources I decided to purchase MS FrontPage and use my modest computer skills to develop my own site, using one of the rather primitive templates included with FrontPage at the time. For a total investment of less than $200 I was able to create a site that served me well for 7 or 8 years.
In 2006 I recognized the need for a serious face lift for my site in order to keep up with the competition. MS FrontPage really had no options for me so I contacted a local web design company for help. I asked them to use my existing content, and design and develop a fresh and professional looking new site that I could continue to edit using MS FrontPage. All totaled the cost was nearly $4,000 and the project took nearly 8 months to complete. When it was finished my new site had the professional design I was looking for but I found the company had ignored my instructions and programmed the site in a language which I could not edit with FrontPage. My only options were to learn a new HTML editing program (which I had no time to do) or give up all control and pay the company for even the simplest of all future programming changes.
After months of arguing with them and seriously considering filing a lawsuit to get my money back I finally decided to bite the bullet and move on. I advertised for help to find programmers who could take my new site and put it into a format that I could edit with FrontPage. The bids ranged from $3,500 to $7,000. In complete desperation I went to the net searching for a solution and that is when I found the incredible folks at Lucky Marble.
Within one week of purchasing an I3D Theme Template I was able transfer all of the content over to my new site. With an initial cost of $69 for the template and a few hundred dollars in customization charges I have been able to achieve a look and functionality that would cost many thousands to duplicate, even if I used the services of one of the overseas discount web developers.
There is not much that I can add to the other testimonials you see on their site, to the world class support offered by this company. It is so rare in today’s world to have real people actually answer the telephone and respond quickly to your needs that it makes you wonder how long they will be able to keep it up as they grow and prosper from the dedication they show to meeting their customer’s needs. I hope and believe there will be a huge payday down the road for these people, because they are deserving of every possible financial reward that comes their way. They are the most dedicated professionals I have ever worked with and I wish them the very best.
Thank you so much lucky marble! I have gotten so many compliments about my website template. You have a great staff. They have been very patient with me. I especially appreciate the fact that your staff continues to give me the same friendly service and support I received before I made my purchase. I will definitely refer you to others. Kesha Gayles-Brown
We are ecstatic with the final results from our lucky marble template. The customization was only mildly difficult at times and their tech support guided me to our final solution. I feel we have a professional site that we can be proud of. I highly reccomend their product.
As a developer I have used templates from several different providers. I used my first Lucky Marble one recently and hope to use them for all future needs. The template was great-functional and attractive-AND the support was fabulous. Every question I had was answered and resolved quickly. I have NEVER had that experience with a template company.
Cordelia Blake Web Design
To all at Lucky Marble especially Christa!
A few weeks ago I bought a template and the Dynamo database plugin from Lucky Marble.
As a relative newbie in the webdesign field I managed to get my site up and running within a few hours due to the execellent template and the dynamo database plugin. I encountered a few bumps along the way setting up the dynamo database plugin(due to my own lack of knowledge). Everytime I asked for help, you guys responded lightning fast and answered all my questions in no time.
This is service with a BIG "S".
I truely can recommend Lucky Marble to everyone, you are the difference between better and best.
To the people at Lucky Marble. You guys are the best! Your staff is very curtious and as always, lightning fast responses to my many emails and requests for help. For future designs, its only Lucky Marble templates for me.
Thanks for all your help.
Lucky Marble Staff:
You guys rock! As a newbie at this whole DIY website thing, I had many questions and concerns along the way. You folks went above and beyond helping me with my many problems (especially Christina!). I am recommending your company to everyone and will certainly be using you guys again in the future. Thanks for all the hard work!
I purchased the Synergy Construction template and it is fantastic. It looks great and the support and explanations you provide are unrivaled. Thanks for helping make my job a lot easier!
I am a self-taught webmaster, I am still learning Swish, but I make a FrontPage site come to life. Then I found Lucky Marble. This company is outstanding!
I will never ever make a site from scratch again. I really mean that!
The templates I have purchased have made me a star. Any website can be accomplished with the choice of templates from Lucky Marble.
Service, the best! Anything I have needed, it is right there. Assistance is everything, when you have a graphic need or anything else. They have even help me launch my "Members Area" section for one of my clients, I really tried, but what can I say, I am a self-taught senior.
Thank you, you're truly one of a kind. In this day and age it is difficult to find a company that you can depend on. All of my future clients will only be using Lucky Marble for their template needs.
Wow! What a great product. What a great deal. What great tech support service. I'm so glad I discovered Lucky Marble templates. I'd been wanted to give my website a fresh, modern, updated, look. As a self-taught webmaster and FrontPage user, I found your FrontPage templates were perfect. This saved me soooo much time and gave me a better site than I ever could have done by myself. The templates are great and easy to modify. The online tutorials and videos really step you through the process. Further, I wanted to do a little extra customization with the graphics and scrolling boxes; your tech support team was wonderful and very responsive in helping. Thanks a million.
What can I say, yet again outstanding value for money templates, service and support. Thanks to all your team, we are typically one of those nightmare clients who put together and maintain their own web site with the help of excellent templates, we don’t have enough knowledge to design a website from scratch, but enough knowledge to be dangerous with a template, and as always you’ve gone that extra mile with your support.
Thanks all at Lucky Marble
A very happy customer from the U.K
Thank you for a fantastic product at a great value. The detailed instructions made getting the page up and running a snap. I highly recommend your service. thanks!
I have no experience and have never been tasked with creating a web site until now. Two months ago I started with Expression Web which I like and seems to be a good application but is very complex (lots of features) and has a steep learning curve.
I first came across Lucky Marble when I was looking for Expression Web templates. I reviewed and purchased: Website Template, Quantum Computer on 2007-10-23 from Lucky Marble. Not only does your template function exactly as advertised, the online instructions are easy to access, well organized and easy to follow. Our site is ready for review with a “Go Live” date of 12-17-2007. Just in time for the new year!!
Thanks for the great product.
www.valleytech.com (old site up until 01-2008)
Thanks to the team at Lucky Marble for supplying easy to use and $1,000 looking templates. Our site has increased business by 50% and growing due to the large amount of hits. We have received 100% +++ feedback from our customers. Well Done to the team.
I am a self taught webmaster, but more like webapprentice. I purchased a template and a listing database module. It is refreshing to purchase something from a company that is so willing to help and provides the support that this Lucky Marble team does. Their support (and of course their products) are the reason I will purchase everything I can from them. Courteous, quick & knowledgeable. It is like doing business in a brick & mortar building (I know, the old days), as they treat you like a very important part of their business. I would highly recommend doing business with Lucky Marble. You won't be disappointed.
Dear Lucky Marble,
I do not make a habit of writing to someone about their company and product, but in this case I am so impressed that I felt obligated to make the time.
I purchased a flash template from another company "template monster" downloaded it and only then found out that there was virtually no way of editing it without having to first purchase Adobe Flash bad enough, but worse I would then have to learn how to become a flash programmer! Since I flunked introduction to basic programming way back in high school, along with everything else, this simply wasn't going to be an option.
I then hired a programmer who assured me he could edit the template for me in about a week and I would be up and running, NO PROBLEM! Patiently I waited for over a month only to find out that all the source files supposedly weren't included and therefore he couldn't make it work nor spend any more time on it without further billing, so instead of proceeding further he chose to bill me $500.00 in exchange for a 1 page html template that was nothing close to what I wanted.
Out of time and completely frustrated, I went out on my own once again and found your web site, made a telephone call to "a real live sales person!" and literally within six hours of ordering, I had my web site up and running, no programming required. Of course three hours of that time was devoted to learning my way around Microsoft Expression.
Your template functioned exactly as promised, was well organized and when I called to order the members area Dynamo add on, your sales agent looked up my order, informed me that it was already included with my template and if I would simply read the installation instructions included with the template I would see how to set it up. Reading installation manuals is an alien concept to me, and I never would have thought to actually read something titled "getting started or installation instructions" but you hadn't failed me yet, so I took Christa's advise read the page and sure enough it worked also.
Thank you, thank you, thank you.
My Very Best Regards,
You have a client for life!
To all at Lucky Marble, especially Colin - a great big thank you for all the help and advice. I had a few teething problems, by not having the right FrontPage package but you guys came to the rescue - you are more than knights in shining armour. Definitely an A*. Thanks again.
I LOVE lucky marble, I do websites for people and LM makes me look like a million,n ot to mention their EXCELLENT service whenever and by who ever! Sometimes I forget and call them at weird hours and most of the time they still answer the phone, I LOVE YOU GUYS!!
As an experienced web developer I've often relied on templates to get the job done quickly and professionally. I've not had a chance to work with Lucky Marble until my most recent project. I wish I'd have discovered you years ago. This group is, perhaps, the most professional group of web template developers I've had the opportunity to work with. I've had the privilege of speaking to Claudia personally and I was absolutely amazed at how fast and professionally she turned around my text logo and some other modifications. SAME DAY! I've never had such good service from any other template provider. You can rest assured, Lucky Marble, will get all of my business from this point on. The prices for the templates are outstanding for what you receive and the technical support, which is more important to me that the actual product in some cases, is second to none. Keep up the good work and I'm looking forward to working with you in the future.
Hi .. :-)
Thanks for this wonderful template .. if possible, you´d get a 10-star-award! Espacially your complete help-function an faq makes it quiet easy to publish a professionel website even for a total beginner like me.
Great work and worth the money!
P.S.: not yet online ... still working on it .. :-)
Thanks for a great Template! Having built a few sites from scratch I really appreciate the work that you've done. I have been looking for a good site to purchase templates and I finally found it. Thanks again and keep up the great work!
I am very impressed with the willingness of your staff to help me with changes to my Logo. Quite frankly I could see where my repeated changes could have been met with reluctance to help.
Because of your customer service I will be doing business with you in the future.
Lucky Marble Tech Support is worth much more than I paid for my website template!
I first came across Lucky Marble when I was looking for Expression Web templates. I could not bring myself to pay $69 for a website template, so after doing some more Googling I decided to purchase the Impulse Football Website template. After installing the website I decided I wanted all the extras a blog, newsletter and to use their form submission module.
Here again I was trying to bring myself to spend the money for these features, after noticing there was a bundle discount I decided to purchase the bundle.
Not being the sharpest pencil in the box, I was having some issues installing the bundle. So here is what will make me keep coming back to Lucky Marble for my website needs. The Tech Support is A+++, Christa was nice enough to look over my server and noticed there were some issues and then corrected them. She worked on my issue and within an hour I was up and running. I was not treated like someone who should not be running a website.
Again Thanks very much,
What would have taken me days (if not weeks) was achieved within the hour by using one of your excellent templates.
I need to be spending my time promoting my websites, not designing them so this was money very well spent.
I particularly liked the way I was able to customize the site to fit my own iseas instead of having to change my ideas to suit the template which has happened before with templates from other sources.
The help files were great and it really was just a case of following a few simple steps and pasting my articles into the pages.
First of all you guys are awesome especially the two some locked in the cave! Your templates make my job so much easier.
Thanks a million,
You templates are very well done and make short work out of putting up a website. Colin was able to direct us in the right direction before the purchase and was helpful in selecting the template for us. The templates are easy to follow and require minimal effert to get up and running. Thank you Colin.
Christina just completed our logo and we wanted to say thank you for the work that was done. We where not expecting the logo to be done over the holiday (4 July,) but it was. Thank you for taking the time to complete it. The logo looks great on the web site. Thank You Christina!
Vaughn F. Lynch
Big thanks from the UK to the team at Lucky Marble, we have purchase a number of templates and website plugins that we have been ever so pleased with, your support when we have hit a snag (normally of our own doing) has been absolutely first class.
I purchased a Website Template towrds the end 0f 2006. Just getting back to setting up the website.
1) It would be GREAT if you had an update program for current customers. Instead of buying the latest and greatest all over AGAIN. You know, a way to keep up with your newest technology.
2) The MAIN reason I'm writing today. you guys are AWESOME when it comes to Technical Support. I should know, I work in Tech Support for years, and you guys ROCKS !!
The reason I know this first hand is becuase of Greg !! Incredible, in the time a manner that he attends to my questions / problems. Greg is the kind, Tech Companies should be paying TOP dollars to. THEY KEEP THE CUSTOMERS HAPPY ! Period.
Much praise to Lucky Marble !!
I absolutely loved the service provided from Lucky Marble. It was fast, friendly, and without delay. Thank you for your help through my learning curve...
I would like to say that Christina Eddy was so helpful to me and our firm to get our website up and running in perfect condition. When I had a question, Christina was promp in giving a reply and patient when it took me awhile to get it all figured out. She cares enough to take the time to make sure everything gets resolved!
Kudos to a great employee at Lucky Marble!
Hello Christina and team, Just thought I would take some time to add some comments about the service provided during my initial purchase of the FP template for my cricket teams new web site. Everyone who sees the new site is amazed. I would like to say its all my own work by Christina will know I'm telling fibs ! She was fantastic in the support and guidance given. Nothing seem to be any trouble. She and Lucky Marble impressed my so much I bought two other templates for my other projects. I'm still working on these but I know the support is thereif needed. Thanks Christina, mavelous lady.
One of the best things that I have found on the internet was the Lucky Marble web site. You have made my website come alive. Your template was easy to use and your tutorials made it even easier. However, like the comments from others, the real value has been the support from the technical staff. You took my feeble attempts of designing a couple of logos and created impressive products that I was proud to display on my site. You were fast, super quality, and pleasant to work with. Customer service at its finest! I will continue to use your services and recommend them to others at every opportunity. Thanks!
Ask, and you get an answer, search and you find, knock and it's opened to you. I have seen many, but this company is really top notch as your "testimonial history testifies". You have a very highly professional team that is knowledgeable about whatever was asked. Friendly on the phone and in tickets, makes one feel cared for. You know what "don't bite the hand that feeds you" and what "the customer is king" means. A special thanks to 2 very nice ladies, first to Christina, thanks for the friendly straight forward answers to all the questions and for being the hero in international affairs by doing a name logo twice, at no extra cost, we're humbled. They charged the name and she responded. Politics maybe as a future thought? And now to Claudia, she did the impossible by taking something big and ugly (our logo) and making it small and attractive! Thanks, the logo is more than we ever could have dreamed or hoped for! Hats off to professionalism at it's finest. We will be doing farther business with you. Why not have the templates done in German, there is market here! Love you templates and service!
I designed our old website using a standard template from Front Page. It was ok but after 5-7 years it needed a new look. After selecting Lucky Marble's template I was most impressed with the professional attitude displayed when I asked questions about the template. Since I'm not a web builder by profession I asked some really dumb questions and Christina and Brandon answered them without resverations. I had trouble getting the 3rd party web statistics program to work and Brandon worked on the problem until it was resolved. I provide consulting service to manufacturing companies and everyone thinks the site is dynamite and very professional. Thanks again for everything.
Roy Mapes - Owner and web builder.
I thought that your template was great, and then I started going through our support section, where you have all the help you really need. Your service is great and this is definitely a win-win for both parties. Thanku.
Thank you very much for a great support from Claudia and Brandon.
Mogens Jensen Denmark
NB: My website is not yet updated with the template i purchaged today.
I have to tell you, Lucky Marble makes just not only best design templates I've seen, but their customer service is outstanding. I purchased the Inspiration Real Estate design and requested a color change from the predominate orange to blue, since my web client (I design sites) asked me if this was possible. Brandon took the call and went to work. Immediately submitted a trouble ticket for me and Cristina had it delivered to me in less than three hours! Wow! During all this, I accidently purchased the wrong design and Brandon had it switched for me in the wink of an eye. As a developer who has used hundreds of designs purchased on the Net, I have to say, I love the toll free number . . . I love the fact that someone real answers the phone . . . I love the fact that immediate attention is provided . . . And, I love the great designs at Lucky Marble. I'm going to keep my eye on this company. They seem to be doing similar things another company I partnered with about 5 years ago - GoDaddy.com - who are now a giant of a company. If you are thinking about using a template but are unsure, give these folks a try and I'm certain you'll be satisfied. I've already added Lucky Marble to my home page where my potential web clients can quickly browse LM's designs. Great show, you guys. Oh, I am in no way affiliated with LM - they simply impress the hell out of me!
I had some experience with intranet sites through my previous job. I decided that I would donate my time and little expertise to non-profit organizations on a tight budget. I started a few years ago doing small web design with administration. I have been looking at template sites for years and finally came across Lucky Mable. I am so pleased with your services and customer service. I have bought three templates this week for customers of mine. I am sure this relationship with you will be around a long time. Thank you so much for inspiring me to take my side project from the back seat to the front seat. Stay blessed.
We are very happy with the help we've received and the great service from everyone at Lucky Marble! We've been very impressed with the speed and professionality of the helpdesk whenever we ran into some trouble or had any questions. Problems were solved within 1 or 2 days for us.
I can recommend them to anyone who is looking for a new website at a VERY reasonable price. The sites they produce are also very easy to maintain and update or change thanks to the sitewide templates and library's that are used.
Thanks for doing a great job for us!
Jill Ryan, Director.
(at the date of submission of this review our new site is not online yet, we are still in the process of changing it)
I love your template, it produced the nicest, easiest website I have ever done. It is the one listed above. As you can see I am not a professional but I enjoy doing websites for my friends. I just wish you had more feminine templates available. Shabby Chic is really popular right now. Family, personal and wedding websites are becoming more sought after. I hope your company will consider this in your future designs. Especially since your templates can be used by novice users to complete professional looking sites and your prices are very affordable for individuals. Think Pink guys! I will keep checking back.
Brandon was very helpful when I needed to have my website updated. Thank you!
Finally got round to writing you guys the testimonial you richly deserve. Stratosoft has been born and fair amount of credit is due to both your template product and your timely support. Colin was just always there with the answer when I had a question in the early stages. Unbeatable value for money guys, you have it all sewn up - wishing you continuing success - Lucky Marble rocks !
The quality of LuckyMarble's templates is tremendous, and greatly assisted me in creating a "look" that would have cost me much more in both dollars and communications time with developer.
Brandon's timely, knowledgeable after-sales support was much appreciated, too.
I will definitely recommend you to my contacts!
Thank you Christina Eddy for my custome logo, we love it!
There is not much I can say without repeting others. everything else has been covered before.
One short note: if you need a great looking perfect with for a great price this is the place. You are a fool not to get it here. Awesome template, easy to install, free customizing, EXCELENT support.
You can use my sites for display any time you like:
Thanks for your support, has been a great pleasure to deal with you.
Before reading this, please note that my web site is still the old site and has not yet been finished and updated with the purchased template, so the site http://www.fullthrottleinc.com/ is not the real site template I purchased from Lucky Marble.
WOW! Colin Fraser was EXTREMELY quick to get back to me. In most cases, less than 1 hour. I will never use anyone but Lucky Marble Solutions. Amazing looking templates, best service I've ever seen... it's all there. I have emailed other sites and they didn't even get back to me EVER. Five stars for wonderful service and a great web site (still in the works).
I wanted to take the time to give you this testimonial. These are the absolute best web templates available online. It was a breeze creating this site in FrontPage. Your customer service is also TOP NOTCH! I have already bought 4 templates and I am 100% satisfied with your products and service.
WOW! Incredible! Easy to use AND it comes with easy to understand VIDEO tutorials. You would spend HUNDREDS alone on just the tutorials from rival companies. Thanks to the team at i3dthemes, my website not only looks like a thousand bucks, but I've gotten paid thousands of bucks to modify and maintain sites for several different companies now. Thanks! For all of your help and AMAZING creativity! My sites are, so far: totalroofing.net (I worked on it, another individual maintains this one) www.emphasisonchrist.com and www.snlyouth.com
OK folks. These other testimonials are very cute... but I'm here to tell you that MY website is the most awesome one on the planet! It's true! It's beautiful, eyecatching, functional, very cool, and I bet that everyone thinks I'm the hottest computer geek that's ever been when they see it (if only they knew)! Did I mention that my site is really awesome? Everyone I've had anything to do with at Lucky Marble has been super and I'm very grateful for how they've helped me! Trust me - if you want a website, try them out!
Just published new web site, was a little afraid, but it went well and looks great! Thanks To Colin again!! Check it out!
Colin Fraser was out of the world helpful.
I really did not expect this kind of feedback and help. After all, I just bought a $69 template.
Most comapanies would not even bother to return my email.
He doggedly pursued and troubleshooted my issues.
Many Kudos! I will be back for sure.
Kirit Vora MD
We haven't completed our new website yet, but Colin has been very responsive and the logo he created was great!
Our cricket club is based in Sydney Australia with over 300 members. We needed to have a website that was exciting and user friendly, the problem was we had a tight budget and limited skills to implement this. We discovered i3Dthemes and all our problems were solved in an instance. Colin & the team made the project such a breeze, to get our club site up and running by providing quick straight forward answers to our questions. We now have the best cricket website in our region.
Thanks again to the team at Lucky Marble.
One problem I have found in dealing with Canadian firms is their lack of customer care. This is not a problem for you. I would like to extend my thanks and sincere appreciation to your firm and in particular, Claudia Boorman, for going the extra mile to ensure that i was happy with the end product. I would not hesitate to use your services again.
I have been helping small businesses avertise their companies by assisting them in creating a web presence since 2001 and I have to admit that the folks at Lucky Marble have been the most helpful, courteous and friendliest group of folks I have ever encountered. Not only do they produce some beautiful templates, but they provide excellent support. I fully intend to use their services, exclusively, for the production of any future sites, and further... I highly recommend Lucky Marble to any individual or web designer.
Thanks for being there....Lucky Marble!
I've used several templates from other places but I'm sooooo glad I found you. No one else that I've found even comes close to the ease of use, excellent support and the free logo is A-1. You can be sure I'll be back often for more templates. Feel free to use Lazy Bayou as a reference.
FANATASTIC you are. Your website is farmost the best I've seen in 20 years.
We love all your templates and addons (although we are new to some of the technology)
But again easy, simple and User Friendly which we love. Straight Forward Approach.
Wow. Even a novice can have a site that looks like one that cost thousands. You guys are awesome and the tutorials are the best of the "see one, do one, teach one" style that I find are the most effective. I even added the scroller to the lower left of the index page to give our 'quick hitters" a glimpse of This Week. Any suggestions you have for the site would be appreciated. Thanks again, Colin and crew!
Lucky Marble is the BEST.
I highly recommend them over any company in any industry I have done business with. The support and online tutorials are interesting, fun and easy to follow for someone like me who knew nothing at all about web design. When I got stuck a couple times Colin emailed me back within hours - he's amazing.
I had my business site up and running in no time, saved tons of money doing it myself... and the most important part - I learned a lot and had fun ! It was also an accomplishment to be proud of.
I was maintaining several web sites, but had only created two from the beginning. When approached to update a old, table-based site for a hospital, I knew what I wanted to do (DWT) but, without the much needed skills in DWT, CSS, Flash and Java, had a lot of late nights ahead of me to get up to speed.
When I went searching for a template that had the look I wanted, I looked at products from at least twenty sites before coming across one called “Regenesis” by i3dThemes. The colors, the motion, the graphics---stopped me cold. No need to look further.
It was easy to purchase and download, and I cautiously opened it as per detailed instructions. The developers had several areas that could be easily configured, and videos were included to steer me through the pathways of the template. Absolutely no feeling of being left to fend for myself.
After several weeks of making it mine and moving the content across, I came up against several problems with positioning and sizing. The support team, especially Colin and Christina, worked long and hard to help me get out of the situation I had put myself in.
I now have two more sites to build, and I will be using Lucky Marble templates, and with the support of their team, will provide incredible web sites that my customers will be proud to send their customers to.
Great working with you all,
Big Kiwi Web Design
To Lucky Marble:
My name is Dr. Jeff Goodhew. I own and eyecare clinic in Ontario.
I recently decided that we had to have a web presence and began investigating how that could be done. I met with web developers while at the same time investigating the do-it-yourself model.
I was very impressed with the FP templates that Lucky Marble had to offer and decided to take the leap and purcahase a template. I then began the tough but enjoyable process of learning FP courtesy of the local library and the excellent video instructions that came with the template. Within in 1 month I had, what I think is a fantastic website that I am extremely proud of.
I had two requests regarding our logo that were both handled in under 24 hours by the folks at Lucky Marble. My colleagues in the area and my patients are very impressed with the site. I like to take all the credit, but Lucky Marble deserves most of it.
Thanks for empowering the average person to create a wonderful website.
Dr. Jeff Goodhew, Oakville, ON
If you are looking for a professional look and feel for your business with unbelievable support, look no further, Lucky Marble is the way to go. The video training is especially helpful because I am a visual learner and have been able to update my site with ease after viewing the training videos. I also want to offer special recognition to Colin, the Lucky Marble Project Manager, he has gone the extra mile after hours several times to help me get the site up and funcional in a timely manner.
My jaw dropped when I first saw the Synergy template, the flash is stunning and catches attention. I am thrilled to have this design for our website.
The quality of the service I have received from Lucky Marble has been second to none. Not only is the template of the highest quality, the help offered freely by Lucky Marble is way beyond what anyone could reasonably expect.
I remember when I sent our logo for modification, it was returned ready to integrate into the flash the same day and that level of service has never waivered.
The template was very straightforward to edit. On the few times I was unsure on certain points, Colin provided professional and friendly support within hours of submitting a support ticket.
The online tutorials are are great help in customising up the template, again all provided free!
I have received a superb product, with wonderful after sales support.
Using the Lucky Marble Ambition medical template saved me hours and hours of design time which saved us money in the long run.
With this template, I am able to control all elements of our website and we avoid paying $100 per hour to someone else for updates and corrections.
The Ambition medical template does what they advertise and looks like it was designed by an expensive firm. Technical support at Lucky Marble is fantastic.
Although their contact us page indicates that someone will respond to your question within 48 hours during normal business hours, my response time was less than 24 hours.
They are extremely helpful and understand the importance of good customer service...that's a rare comodity these days.
I highly recommend their products to anyone who wants to look good!
Lucky Marble templates are the best designed and most creative templates in the world for anyone who is thinking about building a web site.
I had never used FrontPage before purchasing one of your templates and starting work on building a web site that includes a few hundred products and with your help I am up and running and doing great.
The serivce I received from Brandon and Colin as been excellent and you answered every question I had over the months I worked on this project.
Many people have asked me where I found the great looking template and I always tell them about Lucky Marble because without you help my dream would never have happened.
I am one very happy customer and can't thank you enough for your great products and service.
Jim Hill President Nostalgic Racing Decals Inc.
I absolutely love the template I purchased. It is much more advanced than any others I've seen recently and it takes a bit of learning but it's well worth the effort. Keep up the good work. I'll be back the for my next website. Have a look at your "Synergy" template if you'd like. http://www.windowfilmworld.com/
This is A GREAT Service. I only had a few problems open text Files (.txt) All TXT files had (˙ž&) on the first line when I open it in Dreamweaver, in notepad the files contain text but there is 1 space between each characters.
This problem I just noticed in Dreamweaver 4.0. and Version 8.
What I did was Delete Extra Spaces and the fist 2 characters (˙ž) and now everything works RIGHT. . .
I emailed Lucky Marble Templates on how to change text and they explain sptep by step. I highly reccomend them to others not just the template they offer but they are there when you need them and also they have great service.
Thank You Lucky Marble Team. . .
Wow, the ambition template is great. With limited knowledge on web building, I found this template to be very easy and straight forward to customize. The staff at Lucky Marbel is great, I had a few questions and issues that have been taken care of and addressed in a timely manner. My first call to Lucky Marbel was answered by Colin. Colin assisted me with my question and issues, the tutorials that he has put together are some of the most detailed tutorials I have seen.
Please check out the customizing that I have done to my ambition site. I am a Henderson Nevada real estate agent and you may go here to www.hendersonnvproperty.com and search all available homes through out Southern Nevada, Las Vegas area. Let me know about what you think of my site.
Thanks Colin and Staff at Lucky Marble and I3dThemes.
Michael Klinger Jr
Klinger & Associates
This is fantastic! I am only somewhat computer literate, but this was easy! The video tutorials and written instructions provided with my template were absolutely outstanding and very easy to follow! I learned so much. I checked with many other companies before choosing this one and I'm so glad I went with this one. There's no other that even comes close to this quality, support, and service. Thanks guys!
I recently purchased a template and wanted some extra customization. The folks at Lucky Marble were simply awesome to work with. Needless to say I am terribly satisfied with the final product!!!!
I would like to thank for the well designed themee pack. It worked great... I work with the help demos and was up and running in nothing flat. Anyone wanting to learn or just wanting to set up a site then this is a great place to start. Thanks again.
Great doing business with you. The products and services are fantastic. Our sites are still evolving and Lucky marble has been very helpful in ironing out the bugs during the process. The after sales service can't be beat.
Jay A. Petty
ABSOLUTELY AWESOME TEMPLATES.
I have been looking for a way to spruce up my family website and there was no way I was going to blow 1000 bucks in new software (Macromedia Design and others)
Found your website while browsing for templates!
WHAT A FIND. What really sold me was that you have access to your excellent tutorials even before the sale. I pretty much listened to all of them before I bought it. But after listening to two, I could tell that not only you have an excellent product but more importantly you have really gone out of your way to make your product useful.
Thanks a million! I love my site! You really made it seem as if I know what I am doing.
I gave you credit at the copyright line.
Now I need to find another reason to make another site.
Technical support is excellent! My requests for help were responded to so quickly and efficiently, and the staff was very polite and helpful. I will use this company again. Thanks so much.
We love our new website....thanks to the Lucky Marble Ambition template!
Also, Colin and the support team are great to work with!!!!!!!
We are so pleased with Lucky Marble, we have purchased another template for another business venture and plan to purchase some for personal websites and hobbies.
I've tried various template providers over the years, and without a doubt the quality and level of support provided by Lucky Marble far exceeds other vendors. I'm very pleased and highly recommend them!
I haven't read any of the other testimonials that are posted here, so I hope that my words are not redundant and my praise seemingly not superlative.... I'm not really long winded and there isn't a lot that needs to be said. So I will say it briefly.
<-- no kidding, incredible product and service
<-- you don't really need to look around too much, I did before I found them.
If you use FrontPage, then these are the folks that you need to deal with. Their product is great, it makes a sweet site (check mine out, I think it looks great) and the support is unbelievable. I don't know how they can do it for the price, but you won't find a better deal, product, or team to support it.
- Carl Chapman
Managing Partner / part time webmasterCEC Search, LLC - Executive Recruiters for Restaurants
Fisrt of all Thanks for making this template so user friendly. All the Help documatation was very useful for a beginner like me. The questions that I had were all answered very quickly and clearly. I have to say that I really enjoyed setting up my web site using this product.... Thanks again and please feel free in sharing my web-site with others. Please show it off I'm very proud of it... Thanks again for all your help....
Talk about ‘Bang for your Buck’! I routinely deal with major providers of web & graphic solutions during my day job and am very familiar with their work, pricing and customer service.
The product and services that Lucky Marble provides along with the pricing attached to these is by far the most superior experience I have encountered.
Not only are their templates and modules some of the most advanced and visually appealing I have found but their pricing and support for these is hands down the best anywhere.
Example: I had created a site with an older template whose navigation menu did not act the same as a newer one I used. Lucky Marble modified this on a weekend even though the menu performed as intended for the original template and furthermore was a 'non critical issue'. This is unexpected and unbelievably great customer service & support.
Thanks to the entire team of Lucky Marble... always my choice for future business!
I have worked with several website development teams over the course of the last year but none can compete with Lucky Marble in terms of quality and affordability.
It was very refreshing to work with a team that is extremely knowledgeable in both graphic design AND programming.
Lucky Marble’s customer support is the best that I’ve ever experienced! Team members are very cordial & personable and possess a sense of urgency and attention to detail that is unsurpassed. They truly treat their customers as they would like to be treated.
Thank you Colin, Christa, and Brandon!
"I've shopped everywhere looking for web templates and nothing even comes close to Lucky Marble in terms of brilliant design, customer service and price! These guys are, in a word, incredible! If they don't corner the template market - and soon - I, for one, will be very surprised! Look no further ~ Lucky Marble IS the place!"
Thanks for the product and service. We had researched and choose Lucky Marble for the tutorials as well as the templates. We have been very please with both and with the quick turn around time with the logos and installation questions. We have received many compliments on the new look (Synergy) of our site. Thanks.
I have been constantly delighted by the speed and effectiveness of the help I have received whilst developing my web site around the Lucky Marble products. I have no hesitation in recommending Lucky Marble Products and services, in fact this is the first time I have ever felt the desire to provide a testimonial to anybody!
Sean Clarke CEng, MSc
MD, Epsilon Compliance Limited
CEO, Epsilon Compliance Inc.
I love the website template I purchased from Lucky Marble. It was very user friendly and easy to populate. I also like the attached swish files, make my website stand out from your typical plain sites.
The Dynamo real estate module exceeded my expectations and was the perfect, affordable dynamic solution that my client had been waiting for.
I want to remark the timely and great customer support we received from Christa Bull, who did a beautiful job customizing and creating new features for my customer's Dynamo.
Your website templates are also some of the best in the market, and I will continue to use you as my first choice.
Luz Marina Payne
This website weas exactly what I needed.
I had paid web site developers in the past tens of thousands of dollars, and also been held hostage by them to change the smallest things on the site.
The website that I purchased from Lucky Marble had all the documentation needed with help files for me to install and publish all the features to my website. I dont know Flash but now it looks like I do.
I had a website developer look at the site after I put it up. He said that he would have charged at least $10,000 for the site.
The database functionality is great. This was one of the main reasons that I chose this site.
No question one of the best companies I have ever done business with. First and foremost, the products speak for themselves. Lucky Marble has top of the line website templates. Secondly, Lucky Marble makes it extremely easy to learn how to update and post your own website via their online tutorials and customer service. Response times when, or should I say if, you have an issue were fantastic. Great products and a great company!! Should anyone ask about website design, I know Lucky Marble is where I will point them!
A great big "Thanks!" to the crew at Lucky Marble. I am the webmaster for a local hockey tournament that draws teams from all across the USA and Canada. For 2006, I decided that the 5 year-old website, needed a face-lift.
Not being an expert at Website design, I decided that a template would be the best route to get a professional looking website with the least amount of pain. I search numerous sites until I came upon LM. The products and service that they provide are wonderful.
I think that the proof is in the website as I have had many comments about how professional the website looked and how well it worked on the user end.
Thanks LM for making our tournament website look soo good!!
Lucky Marble is GREAT. I ran through a lot of problems because I'm a nitwit on webdesign and every time they were there to help. No matter what. Response time was quicker then I can type :). And they even did not charge me for all time spent. With them I have the feeling that client is indeed king. You want a website? Be sure to buy here. Thanks Lucky Marble. Luc Geurts.
Where to start!! you have no idea how happy i am that i found your site. the site i purchased is beautiful and perfect. i had purchased a site preveously and paid TWICE as much and it was just grafics. These are COMPLETE sites, working and linking. all i have to do is plug in my images and text. You have no idea how much time and effort you saved me. I am thrilled i found you. You reply so quicky and your images are beautiful. When i am done whith my current site I will definately buy my next projects site from you.
Thank you so very much
A pleasure to deal with Lucky Marble. Responsive, understanding, patient. Business is great, due to your customized template. Thanks!
Excellent templates, CHEAP customisation and great online support. I did a lot of digging around to find all the things I wanted but you guys had everything "under one roof". Thanks.
I have completed my first site using your templates and am very impressed with the quality of your product and the ease of working with it. The one question I had while working on the new site was answered very quickly with a specific answer for MY problem, not an "in general FAQS answer". I am in the process of purchasing another template to update another site and will continue to use your product for any future work.
Dear Lucky Marble,
You have no idea how much your Frontpage template Horizons - Blue (Dance), has changed our business. We previously had a very informative web site, but it lacked the professional appearance we desired. We are so "lucky" to have found your company and once we converted our existing site using your template, the complements and new customers have not stoppped coming. Your professional template is a perfect reflection of our professional dance center.
Patricia & James Sloan
PS: Your on-line tutorials and support were excellent.
I'm still in the process of building our church website but wanted to express my appreciation to everyone at Lucky Marble for their timely and continued support. This is my first experience working with a FrontPage template and a professional team behind me. I know it will be great when completed. Thank you again to all of you!
Exactly one week ago, I purchased the brand new "Synergy" Generation 6 web template. Over the past few days, I have been able, with the help of marvelous online video tutorials, one support ticket that was answered before I could go get another cup of coffee, extremely logical include, flash and image areas that are easy to customize into my own, to create a new site (from my old tired Frontpage template) that I could only have dreamed about a little more than a week ago.
Thank you Lucky Marble! This template exactly fit the look, feel, mood and tenor of what I was looking for to restate the online image of my business. Your customer service is exemplary! I pride myself on delivering outstanding customer service - I know it when I get it back. You delivered. I will be a loyal customer and supporter of your organization going forward from here. You helped me to make my site look outstanding, and you made it easy to do!
Allen N. Hibner
Digital Family Memories
I have used many services on the web to aid in the creation and setup of websites where "struggle" was the way they did things. LuckyMarble has helped me with any questions, small or big, allowing me to get two wonderful sites up and running in a quick smooth operation, Great Job Everyone.
I just want to say thanks to the team at Lucky Marble. You truly have made it easy! Computer guru I'm not. But, I am managing our web site with the Wedding template. We have received several positive statements about how professional our site looks. I give the credit to you. Thanks for the support and for the great looking site we have!
Owner & Founder
and The Builder
I can tell everybody I'm on air
I never though I could make such a wonderful! website.
Thanks to you all Lucky Marble Staff
I will recommend all of my costumers to your website.
Thanks Thanks, Thanks
Evertz Vidweo Productions
As I went in to submit my comments I began reading the others comments. I realized that everything I was going to say had been said over and over already in almost all of these comments. So if your wondering, Is this really true, then the answer is Yes. The products you purchase are excellent, they include all files necessary for you to modify on your own, the support is excellent and many times beyond what I would expect they would be required, and the tutorial videos are a great help that they supply.
Love the templates and I plan on purchasing many more. I am on my second and everyone I know loves them.
Thanks for all the help,
Dean J. (sotvonline)
I have purchased and used 8 templates from Lucky Marble and the products and support are first rate - score 10 on a scale of 10.
I am in the process of setting up my new templates. The support I have been getting has been excellent and timely. This group is a pleasure to work with.
Your templates are really great and the customer service can't be beat. I would highly recommend Lucky Marble. Quick help, great tutorials. Thanks so much for helping us make a wonderful website.
I wanted to thank both Christina and the entire Lucky Marble staff. You guys are the best and I have recommended you to others. Unlike most vendors of anything today, you guys are there from pre-sale to post-sale. You guys are by far the gold standard.
There is no question on who I would recommend for web services and will be putting it on my web page shortly. I let you know when I'am on air!
You guys are the greatest!!! Beautiful design, helpful tutorials and great customer service. I highly recommend their product!
Thanks again for a great experience.
In some of the other testimonials, descriptions like, "Saint," "Fast as a rocket," are uses to describe the Lucky Marble staff and process; while those descriptions might be true, for me it was ease of implementation. Colin just did not quit till everything was right.
I always did like "Marbles!"
I have had three occasions to contact technical support; once by phone and once by e-mail. All contacts were professional, courteous, and helpful. When I called on the phone, I got to speak to an actual human who knew what she was doing! When I submitted support tickets by e-mail, the responses were expeditious and provided exactly the information I needed.
LuckyMarble needs to be training other companies on customer service! I would rate LuckyMarble's support as being superlative!
It's one thing to provide visually stimulating yet easy to use templates. LuckyMarble does a wonderful job at this. But to couple these templates with this level of support ... it's like finding a pot of gold (or your long lost lucky marble)! Accolades to a company that really has it together!
I have purchased 11 websites now from these guys and the quality and service is excellent. I have had some custom text work done but for the most part I do it myself. I highly recommend this company to anyone who is looking for a quality website.
I would like to thank Lucky Marble for supplying me with a great website template (Ingenuity Car Sales). I ran into several problems hosting this template with my hosting company (hosting companies fault!).
Christa, who must have the patience of a saint, helped me every step of the way. This was customer service as I have never seen before. I was not made to feel I was being any trouble and Christa's manner in which she delt with my problems was brilliant. (If you ever want to leave Lucky Marble you can come to Scotland and work for me).
Not only are Lucky Marble templates great, they will pull out all the stops to make sure everything is working perfectly.
At first I really liked the template these great folks designed. Now I am elated as people cannot believe what a good site I have created. I willingly tell them that the site's ideas are mine, the design work was Lucky Marble. They have been extremely patient with me and I'm sure hundreds of others. If you like what you see, drop me a note on it. I could always improve. Thanks, Gordon
I had to use some words that someone else has already used,
Fast, Friendly, Knowledgeable and Talented are just some of the words to describe this great staff, not to mention, their impressive customer service.
I can not thank Lucky Marble enough especially Christa for helping me. No matter what question I ask I had an answer back ASAP. It seems that there is nothing Luck Marble and there staff can't do. I will definately purchase from here again...Keep up the GREAT work and thanks
Hi, we have one of your FP web templates and love it. We have received numerous praises for it. It was easy to setup, work with and maintain. You also did some custom work for us that help give our site that professional look. We are very happy and we have recommended i3dthemes to numerous people.
Owner EyeSpyL.I. Surveillance
I have been very pleased with the support I have recieved from the Lucky Marble staff. They have been extremely helpful in every part of the web development process. The site looks great!!!
Just a note of thanks not only for your template products, but for the fast and professional way you handled my purchase and logo customization. This is a great service and I wish you well. I will recommend you to others and will be using you again for a different website.
The customer service and online tutorials are outstanding. Over here in Blighty, you don't often come across such a thing! Great service all round and an honour to deal with. Christina seems to be a superb designer who I would deal with anytime. Thanks for all your help
Been over a month since we finished our web site, using your vista template. Just want to say, how everybody loved it, and how simple it was to follow your instructions to finish it ourselves.
Ordering more templates.
How can I begin to thank you enough!!! Lucky Marble and the entire team has been nothing short of a God send to our church. I love being a pastor, but when it came to designing our church web site I found myself to be web-handicapped. Then I found Colin and the Lucky Marble staff. I was immediately taken by Colin's expertise and professionalism. Within days our site was coming to life, and a trust was being built. In these days it is difficult to find a company of any type that is ran with integrity and faithful to their word. I have been blessed to find one! You have earned my loyalty as a customer. Thank you for everything!
Bob Leek, Pastor
New Life Community Church
Fast, Friendly, Knowledgeable and Talented are just some of the words to describe this great staff, not to mention, their impressive customer service.
When I saw the opportunity to submit a testimonial about this company, I jumped right on it. Well, I went back over my company’s website design notes from around ‘THANKSGIVING’ last year. Well, I was SO IMPRESSED by the people and the service at Lucky Marble, that it actually states in my company log: "... that I am most thankful for Colin Fraser ......" who just so happens to be the head designer at LM. Well, I was SO impressed by him and his work, that I could go on and on and on about him. In addition, to the wonderful Colin – I want to also rave about the fabulous Brandon, Bruce and Christina too!
Highly recommend your web templates. Easy to use and your online video documentation was very helpful. Have received great feed back on my site. Thanks for great product and support.
What an extraordinary service. I have bought 3 different templates and got help to translate the flash part into Norwegian FREE OF CHARGE.
I wanted to thank both Colin and the entire Lucky Marble staff. You guys are the best and I have recommended you to others. Unlike most vendors of anything today, you guys are there from pre-sale to post-sale. I deal with vendors large and small on a daily basis and you guys are by far the gold standard. There is no question on who I would recommend for web services and will be putting it on my web page shortly.
As a complete novice to web construction and having been given the task of creating a site for our division, I find that the quality and ease of use of the products and client support services provided by Lucky Marble are, to my mind without equal, their web site is easy to follow and understand, the online tutorials and technical support are excellent and I would recommend without hesitation this company to anyone wishing to build a web site.
Keep up the good work !!
This site (luckymarble) is really awesome, I like your layout, new look; (though I must admit - I never knew your old look...) Then there's the incredibly 'functional' interface. Friendly staff. Reasonably priced services!
Thank you lucky marble
Colin Fraser epitomizes the business entrpenuer of years gone by with his work ethic, fundamental expertise and "customer first" approach and brings old fashioned values to the high tech world of internet communication and commerce like no other I've met in 10 years of doing this stuff. Colin understands the essence of hands- on instruction. Whether it's "spoon feeding" a businessman who is grasping for some clue of what's needed to gain on-line capability or quickly fine-tuning a web-tech's approach, this guy does it all. His support staff is talented and enthusiastic.Lucky Marble has made it possible for us to parlay 30 years of brick and mortar business into a flourishing internet performer, where before him, we were lost.
This is a great product. You have made it so easy to edit, make changes and customize the template. Most of all what has impressed me the most is your excellent service. I have had to ask several questions and your folks promptly answered with correct informtion every time. This is by far the best Frontpage template site on the web. Great product and Great service. Keep up the excellent work.
I just want to say thanks to the team at Lucky Marble. You truly have made it easy! Computer guru I'm not. But, I am managing our web site with the axiom construction template. We have received several positive statements about how professional our site looks. I give the credit to you. Thanks for the support and for the great looking site we have!
Owner & Founder
Bee The Builder
What is it about this team called Lucky Marble? If one was to pick out their best attribute, what would it be? Between the great Customer Service they provide, terrific Customizations department as well as the unique products and services that they provide, where would one start to quantify this amazing Team? Unique websites, graphics, the way the Team does its hair! Amazing! The unique styles of dress that each Team member brings to the table, you should see them, they look like Super Heroes. Perhaps they are. Cheers to you Lucky Marble, for all you do. Matthew L. Oregon, USA
I have been dealing with these guys for some time, at first I thought they were like any Company, just trying to make a buck, I was wrong. I believe they are a Canadian cult group intent on subjucating hapless web designers by using their overwhelming knowledge of HTML and Graphics design to assimilate the "Prospective Buyer" into the cult. Using keywords such as "Yes" and "We can do that!", they cheerily "customize" their way into your life. It is now too late for me. All of my projects are going well, I have been getting great Customer Service and any "Customizations" I have had done, have been finished promptly and cost effectively.
It is too late for me...I have been indoctrinated into their awe-inspiring "Services".
If you turn back now you may find another Web Design company that will restore your faith in routine, spiritless thinking.
I've delt with a few other template companies, but this company is the best one I've delt with. I've purchased about 5 different templates (I'm undecisive) and all of them worked great. I've only had a few select problems and after I contacted them, they fixed the problem within a day. I will definatly deal with them again!
1 year ago I had the distinct pleasure of ordering a website and extensive customization from Colin (founder). It was an extemely pleasant experience to have the customizations done. It came in lower than I expected and as a former webmaster who did 30 + websites I knew a lot more than I let on about what was involved on the back end of doing a website.
Well Colin was a rare find on the ever so impersonal internet - instead of the usual ethos of "take the client's money and run" Colin delivered great value for the dollar. I told Colin that I would send clients his way and have since and they have always felt the same way I did which was best value on the Internet for getting customizations done, they want your referral business and you will get more value than you thought possible. They are based on a island of the coast of British Columbia - Canada - and Colin in particuliar has a small town charm that is extremely Canadian, proactively helful personable and EXTREMELY sincere.
Once in a while you come across a truely great "find". That’s the case when I discovered [Lucky Marble/i3dTHEMES]. I was searching for a Web site template that had impact and was easy for me to modify because I'm a small business owner, not a Web developer.
After ordering my template, the instructions I received were extensive. And, when I did have questions, I received responses promptly. Recently, I had some customization work done. Again, the service and technical support exceeded my expectations. I have never seen people in a company that are more positive, responsive and helpful. They truly do what all of the big companies advertise yet don't fulfill. Clearly, they have a passion for what they do. [Lucky Marble/i3dTHEMES] Web sites are unique, incorporating the latest flash designs.
Their prices are terrific. And their service is as fast as a rocket.
The logo looks excellent! I should have the site up in a couple of days. I'll let you know when.
Thanks so much for the amazing help and quick response. I find it quite refreshing considering it was only a $35 purchase. You guys are great!