Troubleshoot toolbars and menus

I can't find a menu command, toolbar button, or dialog box option.

The menu might not be expanded   If arrows  appear at the bottom of the menu, the menu item might be available on the expanded menu. Click the arrows, and then click the command you want. You can also double-click the menu to expand it.

There might not be enough room to display all the buttons   If the toolbar is on the same row as another toolbar, there might not be enough room to display all the buttons. Click Toolbar Options , and then click the button you want.

You might have a different language setting   The command or control doesn't appear if you don't have editing enabled for the language that the command or control applies to. You need to enable editing for the language you want to work with.

The Microsoft Office program you're using may not be maximized   Some toolbar buttons may be hidden if your program window is not maximized. Click the Maximize  button to enlarge the program window to its fullest extent.

I created a custom toolbar and shared it with another person, but it looks different on their computer.

The buttons and commands that you share with another person are always available, but whether or not they appear on the short version of the menu, or on the toolbar when there isn't enough room to display all the buttons, depends on the individual menu and toolbar settings for that person.

Microsoft Office stores the commands and buttons you've used frequently and recently as your personal menu and toolbar settings. When the Always show full menus check box is cleared (Toolbar Options arrow, Add or Remove buttons, Customize dialog box, Options tab), these personalized settings affect the commands that appear on each menu. Additionally, if there isn't enough room on a toolbar to display all the buttons (such as when you position a toolbar on the same row as another toolbar), personalized settings affect which buttons do appear.

Troubleshoot unavailable commands

The following items can affect the availability of certain menu settings and commands in Microsoft FrontPage.

Note   Many commands can become unavailable when you choose certain compatibility settings. To reactivate any of the following items that are unavailable because of a compatibility setting, you need to modify the settings.

How?

Unavailable commands and features

Menu commands and features

Unavailable commands or features Possible cause
ActiveX Control The ActiveX controls check box is cleared in on the Compatibility tab.
Database The Active server pages check box is cleared on the Compatibility tab.
Document Library Your web site is not located on a server running SharePoint Team Services from Microsoft.
Dynamic HTML Effects The Dynamic HTML check box is cleared on the Compatibility tab.
List Your web site is not located on a server running SharePoint TEam Services from Microsoft.
Page Transition The Dynamic HTML check box is cleared on the Compatibility tab.
Style Either the CSS 1.0 or CSS 2.0 check box is cleared on the Compatibility tab.
Survey Your web site is not located on a server running SharePoint Team Services from Microsoft.
Task Your web site is not located on a server running SharePoint Team Services from Microsoft.
 

Dialog box options

Unavailable commands or features Possible cause
ActiveX Control The ActiveX controls check box is cleared in on the Compatibility tab.
Banner Ad Manager The Java applets check box is cleared on the Compatibility tab.
CSS1.0 (on the Compatibility tab) The CSS 2.0 check box is cleared on the Compatibility tab.
Document Library View Your web site is not located on a server running SharePoint Team Services from Microsoft.
Frames tab missing (on the Page Templates dialog box) The Frames check box is cleared on the Compatibility tab.
Hover Button The Java applets check box is cleared on the Compatibility tab.
List View Your web site is not located on a server running SharePoint Team Services from Microsoft.
Spreadsheets and charts The ActiveX controls check box is cleared on the Compatibility tab.
Style buttons on various Properties dialog boxes Either the CSS 1.0 or CSS 2.0 check box is cleared on the Compatibility tab.
 

Toolbar options

Unavailable commands or features Possible cause
AutoShapes (on the Drawing toolbar) The VML graphics check box is cleared on the Compatibility tab.
Folder List (on the Standard toolbar) The Folder List icon on the Standard toolbar is not available when you're in Reports or Folders view.
Dynamic HTML toolbar dimmed You're not in the Normal pane, or no item is selected in the Normal pane.
 

Unexpected action

Unavailable commands or features Possible cause
No downlevel image file is created when you insert a drawing object The Downlevel image file check box is cleared on the Compatibility tab.
 

Browser and server settings

The following table shows features that are unavailable in Microsoft FrontPage depending on the browser and server compatibility settings you choose.

Browser and server settings Unavailable commands
Browser: Microsoft Internet Explorer only

Browser versions: 5 and later

Servers: Microsoft Internet Information Server 3.0 and later

Downlevel image file
Browser: Microsoft Internet Explorer only

Browser versions: 5 and later

Servers: Apache server

Downlevel image file, Active server pages
Browser: Microsoft Internet Explorer only

Browser versions: 4.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

N/A
Browser: Microsoft Internet Explorer only

Browser versions: 4.0 and later

Servers: Apache server

Active server pages
Browser: Microsoft Internet Explorer only

Browser versions: 3.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

Dynamic HTML, CSS 2.0 (positioning)
Browser: Microsoft Internet Explorer only

Browser versions: 3.0 and later

Servers: Apache server

Dynamic HTML, CSS 2.0 (positioning), Active server pages
Browser: Netscape Navigator only

Browser versions: 5.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

ActiveX controls, VB
Browser: Netscape Navigator only

Browser versions: 5.0 and later

Servers: Apache server

ActiveX controls, VB , Active server pages
Browser: Netscape Navigator only

Browser versions: 4.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

ActiveX controls, VB
Browser: Netscape Navigator only

Browser versions: 4.0 and later

Servers: Apache server

ActiveX controls, VB , Active server pages
Browser: Netscape Navigator only

Browser versions: 3.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

ActiveX controls, VB , Dynamic HTML, CSS 1.0 (formatting), CSS 2.0 (positioning)
Browsers: Both Microsoft Internet Explorer and Netscape Navigator

Browser versions: 5.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

N/A
Browsers: Both Microsoft Internet Explorer and Netscape Navigator

Browser versions: 5 and later

Servers: Apache server

Active server pages
Browsers: Both Microsoft Internet Explorer and Netscape Navigator

Browser versions: 4.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

ActiveX controls, VB
Browsers: Both Microsoft Internet Explorer and Netscape Navigator

Browser versions: 4.0 and later

Servers: Apache server

ActiveX controls, VB , Active server pages
Browsers: Both Microsoft Internet Explorer and Netscape Navigator

Browser versions: 3.0 and later

Servers: Microsoft Internet Information Server 3.0 and later

ActiveX controls, VB , Dynamic HTML, CSS 1.0, CSS 2.0
Browsers: Both Microsoft Internet Explorer and Netscape Navigator

Browser versions: 3.0 and later

Servers: Apache server

ActiveX controls, VB , Dynamic HTML, CSS 1.0, CSS 2.0, Active server pages