Support Center
Find the support you need for products and services available from i3dTHEMES.
Choose the product you need help with, and we will walk you through the steps of making typical changes to the stock product.
Product Instructions & Tutorials
| Tutorials | Last Updated |
| Introduction to Waves Intro | 2006-02-17 |
| Updating the Waves Intro TEXT area | 2006-02-17 |
| Updating the Waves Intro IMAGE buttons | 2006-02-17 |
| Updating the Waves TAGLINE | 2006-02-17 |
| Updating the Waves TEXT LOGO | 2006-02-17 |
| Updating the Waves FLASH THUMBS | 2006-02-17 |
| Updating the Waves PRODUCT PAGES | 2006-02-17 |
Learn what components are included in the waves intro.
[overview] If your product is pre-bundled with a web template, you do not need to download the plugin as it is already included within your website template. [/overview] [text] If you purchased your plugin as a stand-alone module, follow these steps to download:
- Log in to your account at https://my.luckymarble.com/
- Click on the "My Purchases" tab
- Select your product from the list
- Click on the "Download" tab or button
- Agree to the terms and agreements
- Click the "Download" button at the bottom of the page
- Save the file to your computer (we recommend saving it to your desktop)
Learn how to update the intro flash image buttons.
Learn how to update the tagline.
[overview] The module files are provided in a ZIP format for download. Before continuing to publish and activate the module on your server, you will need to extract the product package. [/overview] [text] Windows XP, Vista, and 7 have built in extraction tools.
- Find where you saved your download to (likely your desktop)
- Right click on the ZIP package
- Select the "Extract All" option
Learn how to update the flash thumbnails.
Learn how to update the paypal product pages.
Recommended Viewing
If you're new to our support, and need to know where to start...
In the coming weeks, we'll be adding a section called "Basic Web Skills" which will provide the foundation web skills every person who works on a web site needs.
How we recommend you proceed:
Step #1: Check the online helpIt just may be that we actually answered your question in the support material we've posted for your product.
- Either view the support material posted here,
or - Log in to your account and click on the "Help/Support" button next to your purchase
Search our online blog -- we may have your question answered here already.
- Go to blog.i3dthemes.com
- Use the search mechanism to search for your question
We can't stress how important this skill is. If you don't find your answer in our online blog, maybe someone else on the web has already asked the same thing.
- Go to google.com
- Log in to your account
- Click on the "Help/Support" button next to your purchase
- Click on the link that says "initiate a support ticket", to contact the support team
FAQs
Answers to commonly asked questions about Web Templates
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